Hi Partners,

Kindly let me know if you have any consultant for the following position.



Please respond back with an updated resume and all inclusive rates to
[email protected]



Position: ServiceMax SFDC Business Analyst

Location: Milpitas, CA

Duration: Contract or Full Time



*Roles & Responsibilities:*

·        ServiceMax experienced business analyst (preferably in the Medical
Device Domain).

·        Over 5 years’ Experience on  SFDC service cloud/Servicemax
implementations

·        Should be proficient in Requirements Capturing and translating
them into Functional Specifications Participate in business drawing
Processes with respect to SFDC functionality.

·        Participate in Stakeholder Meetings

·        Should have experience in working in an Agile Development model.

·        Should have good understanding of Service Function processes
specifically around Work Order Management, Case and Complaint Management,
Site Installation Management, Field Service Management and Knowledge
Management.

·        Must be creative, innovative and be able to work in a fast-paced
environment with the ability to abstract detail into larger patterns,
familiarity with user-centered analysis and evaluation techniques.

·        Self-Starter who can manage multiple tasks simultaneously with
minimal supervision.

·        Excellent oral, written communication and presentation skills.

·        SFDC/SMax Certified professionals preferred

·        SFDC Service Cloud and ServiceMax experienced business analyst
(preferably in the Medical Device Domain).

·        Should be proficient in Requirements Capturing and Translating
them into Functional Specifications.

·        Should have experience in working in an Agile Development model.

·        Should have good understanding of Service Function processes
specifically around Work Order Management, Case and Complaint Management,
Site Installation Management, Field Service Management and Knowledge
Management.



Thanks & Regards



*Raja*
Burgeon IT Services LLC
Ph: 302-220-4724

FAX: 302-355-1559
Email: [email protected]
Website: www.burgeonits.com

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