*Position: Genesys ConsultantLocation: Central, NJ.Duration: 6+ month contract plus extension*
*Interview mode: PhoneJob Description: *•This position is required to develop *Genesys Routing strategy code*. *Essential Job Functions* •Advanced Knowledge of customer support call flows •Advanced knowledge in Telecom operations support. PBX, IVR, Carrier Ops, Call Processing, Network Management, and *IVR routing schemes, capabilities and concepts* •Advanced knowledge of *Genesys Routing 7.6+* •Previous experience on complex solutions is required •Able to communicate ideas efficiently in writing as well as orally •Ability to lead and design medium-to-large scale projects and implementations •Routing will be performed using Genesys Interactive Routing Designer (IRD) tool, not Composer. •The ability to transfer log files, builds and other files back and forth •The ability to access certain machines via Remote Desktop with IRD installed •The ability to access certain machines via SSH •The ability to access Genesys Administrator or Configuration Manager as an Administrator *Specific Requirements* (Technical Knowledge, Software, Etc.) •The required skillset for the provided resource will be Genesys routing strategy development in a Linux Redhat 5 OS.environment Thanks Regards *Steven Olson* (Technical Lead) *Ennovace Inc* Ph: 214 541 9081 F: 724.264.5637 [email protected] www.ennovace.com 1801 S O'connor Rd Irving TX 75061 Disclaimer: We respect your Online Privacy. This e-mail message, including any attachments, is for the sole use of the intendedrecipient(s) and may contain confidential and privileged information.Any unauthorized review, use,disclosure or distribution is prohibited. If you are not the intended recipient, please contact the sender by reply e-mail and destroy all copies of the original message. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at [email protected] and mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience. -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
