Hi Folks,

Greetings for the day!!

Please find the below Job Description and share me your

Interest and profiles to rajend...@ttssolutionsusa.com
<rajend...@ttssolutionsusa.com>

*Job Description:*

Title       : Support Engineer II

Location: Washington, DC

Duration: Long Term

*Duties and Responsibilities*

   - Administration and troubleshooting of custom .Net applications,
   SharePoint sites, and Dynamics CRM solutions
   - Consults and collaborates with team members and customers to resolve
   issues
   - Authors and maintains the support documentation on reported issues and
   their resolutions.
   - Responsible for troubleshooting and resolving submitted help-desk
   tickets and customer reported issues



*Required Knowledge and Skills*

Strong problem solving skills

   - Detail oriented with excellent organizational skills
   - Ability to analyze log file and error message to troubleshoot issues
   - Intermediate understanding and working knowledge of relational
   databases (MS SQL Server and Oracle preferred)
   - Demonstrates ability to analyze information, document conclusions, and
   develop logical recommendations
   - Must exercise excellent analytical, troubleshooting, and critical
   thinking skills
   - Must be customer focused and able to successfully manage multiple
   concurrent tasks to meet deadlines
   - Excellent presentation and communication skills with the ability to
   communicate effectively via telephone, in person, and e-mail with customers
   and stakeholders.
   - Proficiency with MS Office Suite (MS Word, MS Excel, and MS Outlook).
   - Ability to administer SharePoint sites as well as troubleshoot and
   resolve SharePoint technical issues

At least 3 years of experience providing customer support services

At least 3 years of experience in the administration and maintenance of
SharePoint solutions





Thanks & Regards

*Rajendhra*


*Talent Acquisition Group*Direct: *(512) 308 3789 *| Desk:
*(512) 237 7820 x 102**rajendhra* <sand...@ttssolutionsusa.com>
*@TTSSolutionsUSA.com* <sand...@ttssolutionsusa.com>* | *
http://www.ttssolutionsusa.com

13809 Research Blvd, Suite 279
Austin, TX 78750

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