Hi,


Please find the requirement below and let me know your interest..



*POSITION*

*IVR Technical Analyst*

*Atlanta, GA*

*6+ Months *



*Job Description: *



The role involves the following activities

·         Meeting with business owners (need to have good communication
skills)

·         Collecting business requirements

·         Translating them into technical specs, writing SRS (System
requirement Specification) documents, and design documents (Visio diagrams
of transaction process flows, data flows, functional diagrams)



*Skills required – *

·         Must have IVR expertise (any major IVR platform vendor like
Avaya) either as a BA or TA

·         Strong verbal and written communication skills (experience
writing technical specifications, and diagrams)

·         Experience collecting and vetting business requirements and
translating them into technical specifications documents

·         Understanding of complex IVR architectures (IVR CTI plus
application and services middleware)

·         Understanding or exposure to open source technologies like
spring, Jboss fuse frameworks is helpful (not required)

·         Understanding of Agile development process/rules (helpful but not
required)





*Thanks & Regards,*



*Shilpi Bist*

*Net2Source, Inc.*

*Email:[email protected] <email%[email protected]>*

*Office:  201.340.8700  Ext: 509*

*Gtalk: shilpi.recruiter1 || Yahoo: shilpi.recruiter*

*Website : **www.net2source.com* <http://www.net2source.com/>

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