*Position: Operations Manager* *Location: Bellevue, Washington*
Please reply to *[email protected] <[email protected]>* *Job Summary * Operation Engineer is expected to analyze, troubleshoot and verify the production issues related to node/network/system. Scope could include the installation, upgrade, integration and testing of solutions from Operating Systems to Applications. *Responsibilities & Tasks * • Provide Tier II support for a wide range of business applications across the company including deployment, support, maintenance, monitoring where required • Work on problems/projects of diverse complexity and scope • Prepared to lead and drive outage bridges, war room situations. • Participate in design review meetings and provide impact assessments as part of IT projects • Provide 24X7 on-call rotation support for all high severity issues using independent judgment in selecting methods and techniques to provide solutions • Prepared to lead and drive outage bridges, war room situations. • Effectively manage multiple issues and properly prioritize and manage them to ensure timely resolution through established incident/problem management practices • Troubleshooting of production issues related to node/network/system • Plan the implementation of the production fixes • Perform system verification (testing) of the patches and configuration • Identify and drive improvements & optimizations *Position Qualifications * *Core Competences: * • Broad Technical Acumen • Problem Solving and Troubleshooting Ability • Creative Thinking *Preferred Skills: * • Team work & collaboration skills • This is a customer facing role they should also have excellent communication *Ericsson Product Knowledge:* • MSDP (Multi-Service Delivery Platform) • ECE (Ericsson Composition Engine) *Domain / Technology / Knowledge Required:* • Value Added Services (VAS), Service Delivery Platforms (SDP) and Service Enablement (SE) • Open-source adaptations • API exposure • Data analysis • Linux/UNIX • SOAP, REST, TCP/IP, HTTP • Familiar with HW (HP, EMC, Blade systems, Storage arrays – SAN) • Networking knowledge (TCP/IP, switch config, IP troubleshooting – Snoop/Sniff/Packet analysis) • Scripting (shell/javascript/SQL) • Database knowledge (SQL, Oracle systems) • VMWare (experience working with VMWare ESXi, VSphere) • System Verification experience and use of tools (Selenium, SOAP UI, JMeter) • Work Experience on Troubleshooting Tools (WireShark, TOAD/SQL, WireMock, Tcpdump) *Education Requirement:* Bachelor or Master's degree or foreign equivalent in Electrical Engineering, Electronic Engineering, Computer Engineering, Computer Science, or related field -- * Thanks and Regards* *Tapan* *Business Development Manager* *Email*: *[email protected]* <[email protected]> *Contact*: *614-664-7644* *Yahoo ID*: *tapan_technocraft* *Gmail ID: **tapan.technocraft* *Website*: www.technocraftsol.com -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
