*Hi * *Please lookup the below position and if you feel comfortable ,then please send me your updated resume*
*Position: Linux-Unix Engineer- Web Application Tier 2 support* *Location: Bellevue, WA * *Duration: 6+ Month * *Phone Hire GC , USC Only* Web application Support Tier 2. Not looking for an admin Linux/Unix. Looking for a tier 2 person for support. Must know Java, all the web app sit on a redhat server. *Job Description / Responsibilities* · Provide Tier II support for a wide range of business applications across the company including deployment, support, maintenance, monitoring where required · Work on problems/projects of diverse complexity and scope · Prepared to lead and drive outage bridges, war room situations. · Participate in design review meetings and provide impact assessments as part of IT projects · Plan and coordinate the rollout of new releases and upgrades to applications · Effectively manage multiple issues and properly prioritize and manage them to ensure timely resolution through established incident/problem management practices · Adhere to established SLAs · Participate in testing new application and their respective changes across the enterprise · Assist in preparation and creation of comprehensive documentation for defined applications to include: operational runbooks, impact assessments, SOPs, application details, tools and monitoring Participate in cross-functional meetings to aid in implementing new tools and processes for Tier I/II Operations as part of operational hand-offs · Continuously adopt a proactive approach to ensure application reliability and availability · Provide and recommend long term fixes for reoccurring issues through established problem management processes and procedures · Provide direction and guidance to other Application Support Analysts · Serve as a liaison between the business and IT functional teams, networking with senior level internal and external personnel · Provide 24X7 on-call rotation support for all high severity issues using independent judgment in selecting methods and techniques to provide solutions *Job Requirement* · Desired Skills and Experience: · 5-7 years primarily supporting web applications · Experience supporting users in a complex and global application environment · Ability to interpret application code in logs · Excellent de-bugging skills and leadership in owning and driving an issue to closure by presenting cold facts from logs and other tools. · Preferred to have worked on Ericsson ECE and MSDP framework. · Excellent troubleshooting and triaging skills. Need to own a problem, find the root cause and plan for fixing the problem in production environment · Excellent Linux Redhat skills needed to triaging issues on applications hosted on Linux OS · Some background in application development a plus. -- You received this message because you are subscribed to the Google Groups "Open Source Erp & Crm" group. To unsubscribe from this group and stop receiving emails from it, send an email to open-source-erp-crm+unsubscr...@googlegroups.com. To post to this group, send email to open-source-erp-crm@googlegroups.com. Visit this group at http://groups.google.com/group/open-source-erp-crm. For more options, visit https://groups.google.com/d/optout.
