*Position Title - Senior Siebel Scripting/Developer (Hands-On)*

*LOCATION: FT. LAUDERDALE, FL*

*DURATION: 3-6 MONTHS WITH EXTENSIONS*

* *

*Primary Duties / Responsibilities*

*•             At least 8 years of IT experience with Siebel Technologies.*

*•             Atleast  one Siebel 8.1global call center implementation
experience.*

*•             Expert in workflow processes, assignment manager and eScript
and Browser scripts.*

*•             Expert in Task Based UI and other,** Personalization rules,
signals, variable maps, data maps, run time rules etc.*

*•             Monitor Logs and Alerts and trouble shoot any and all
problems related to Siebel CRM solution. *

*•             Ensure application is operating effectively based upon
business requirements and suggest improvements to Architect / Tech Manager.*

*•             Provide support, administration, maintenance and
troubleshooting of Siebel CRM application, work with offshore team members
on new enhancements and appropriate trainings, monitor success of
implemented solution, coordinate with project team on a day to day basis
and create appropriate documentation to support the Siebel solution.*

*•             Implement new and upgrade existing application functionality
as assigned.*

*•             Maintain proper documentation for work flow processes,
LOV’s, Migration plans, standard operating procedures, topologies, and web
statistics in accordance with business requirements. *

*•             Complete proper testing of the assigned task, arrange
service from software provider, monitor progress and document incidents
according to departmental SLA’s. *

*Requirements (Education, Certification, Training, and Experience)*

*•             Candidate will possess at least a Bachelor’s degree in
Computer Science or related field*

*•             Leadership skills.*

*•             Strong attention to detail.*

*•             Functional knowledge of Siebel CRM applications*

*•             Avaya CTI experience preferred*

*•             Working knowledge of business requirements and system
requirements methodology *

*•             Strong analytical and problem definition and solving
abilities*

*•             Strong written and verbal communication skills*

*•             Positive, “can-do” attitude, projecting a high quality image
for the company in all activities.*

*•             Although not a management position, the ideal candidate will
to lead and mentor other developers.*

*•             Shows initiative and is able to work independently with
minimal supervision.*

*•             Ability to communicate effectively and present a
professional image.*

*•             Solid communication skills - both written and verbal.*

*•             Demonstrated ability to manage details and priorities in a
fast paced, intense environment.*

*•             Highly proactive with ability to “push back” when
appropriate in order to prioritize activities.*

*•             Responsible with sensitive and confidential information.*

*Work Environment *

*•             40 Hours work week (Max)*

*•             Contract Terms: Contract (3-6 months)*

* *

** **

** **

*Thanks & Regards,*

*
Rupesh*

*[email protected],
Tammina Solutions LLC,
Phone: 703.953.2374
Fax no : 703.991.5532*

*YAHOO IM:** rpsh.mr87*

*GTalk**: **rpsh.mr*

** **

** **

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