*Good Morning Associates.!!*

* *

*Title: Siebel System analyst*

*Location: ft. Lauderdale, FL *

*Duration: Long Term*

* *

*If they have experience with these skills this is a plus:   “Involved in
developing functionality to improve effective execution of sales & call
center module using Siebel Workflows, Smart script, scripting, Integration
object (EAI) and Siebel tools configuration.”*

* *

*Having Experience with Siebel 8.1 is mandatory*

* *

*Position Summary*

*Focuses on demonstrating knowledge of established concepts in reviewing,
analyzing, and evaluating functional processes in a Siebel CRM 8.1.1 Call
Center environment. Understands the concepts, tools, and techniques for the
Siebel system and CTI development.  Analyses and designs the Siebel to
support the business with a focus on Siebel CRM task based user interface,
BI Publisher, CRM Desktop and other new features design.*

* *

*Tracks and analyzes business practice trends. Collaborates with the Lead
Analyst & Requirements Manager to help translate business practice
requirements and satisfy them using the Siebel CRM system/Avaya CTI modules
and features.  Identifies and solves problems and seeks help from more
experienced peers or other available sources, when necessary.  *

* *

*Primary Duties / Responsibilities*

*•             Facilitate business requirement gathering sessions.*

*•             Document and gain sign off requirements per Business
Requirement Documents and Systems Requirements Documents.*

*•             Design the Siebel CRM task based UI based on the
requirements.*

*•             Design BI Publisher report requirements & templates per
business requirements.*

*•             Support the design of Siebel CRM and CTI enhancements*

*•             Analyze requirements in order to generate test scripts and
conduct testing.*

*•             Provide testing support as part of administration,
maintenance, and troubleshooting of Siebel CRM application.  Work with lead
to create appropriate testing related documentation for the scope items
assigned.*

*•             Follow documented standard operating procedures, topologies,
and code / configuration guidelines for Siebel CRM solution.*

** **

** **

*Thanks & Regards,*

*
Rupesh*

*[email protected],
Tammina Solutions LLC,
Phone: 703.953.2374
Fax no : 703.991.5532*

*YAHOO IM:** rpsh.mr87*

*GTalk**: **rpsh.mr*

** **

** **

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