Hi All, Kindly furnish resumes to *[email protected] & [email protected]*for the below position at the earliest. Role : HP Service Manager Implementation/Development
Job Description : • Participation in Detailed requirement gathering sessions Business / Functional / Technical documentation. • Provide recommendations or suggestion during the requirements session and help minimize customization and implement out of the box solution • Identify Dependency, Risk and Issues and document the same • Install / Configure / Tailor / Customization of HP-Incident, Problem, Change, SLM • Promote configurations / Customizations between environments • Provide L3 support during and after project life cycle • Coordination with Client / BA’s / Technical Leads for requirements clarifications • Provide details / Information for the leads to help come up with effort Estimation (Time) Experience (Relevant experience the person must have) • Developers: 4 + Years’ of development experience on Service Center / HP Service Manager (7.x / 9.x) • Leads: 8 + Years’ of total experience out of which 4 plus years should be in development of Service Center / HP Service Manager (7.x / 9.x) • Good understanding on ITIL Concepts • Knowledge on VB Script/Java Script • Good understanding and knowledge SQL Database Knowledge • Knowledge on Windows and Unix administration • Hands on integrating HP tools with Monitoring tools • Hands on implementing CMDB Job-related Skills (Technical and professional skills that the person must have to be effective) Essential • HP Service Manager/HP Service Center Knowledge on Implementation and Tailoring • ITIL Training • VB Script/Java Script Knowledge • SQL Database Knowledge • Basic Windows/UNIX Admin Skills • Should have worked on Integrations with Monitoring tools • Knowledge on CMDB • Leads: Should have good oral and written communication along with People / conflict management skills Desirable • HP Service Center/ Manager Certification • ITIL Foundation Certification • HP Connect–IT exp • Web Services exp • Service Catalog & Request Mgmt module implementation exp on HPSM • Good Communication • Client Interaction • HP Service Manager Certification (Added advantage) • ITIL v3Foundation (Added advantage) Experience : 5-7 Yrs Location : Bloomington, IL -- You received this message because you are subscribed to the Google Groups "Open Source J2EE frameworks" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/open-source-j2ee-frameworks?hl=en. For more options, visit https://groups.google.com/groups/opt_out.
