Hi All,

 

Kindly send your profiles to  <mailto:[email protected]>
[email protected] and for the below mentioned position.

 

Role : ITSM-Technical Architect 

 

Job Description :

 

The ITSM Technical Architect is accountable for the value delivery of ITSM
technical solutions in support of the ITSM program objectives. The ITSM
Technical Architect has a good understanding of how to implement ITSM
technical solutions to automate processes and support the operation of
end-to-end IT services. The incumbent will participate in an enterprise-wide
ITSM program and will closely collaborate with other ITSM team members. 

 

Skills Mandatory - The candidate should have worked as 

1. HP BTO Tools Architect 

2. HP Tools Architect 

3. HP Enterprise Tools Architect 

4. HP BTO Software Solution Architect 

5. HP Openview Tools Technical Consultant

 

Responsibilities 

. Participates in requirements gathering, design and implementation of ITSM
capabilities. 

. Based on requirements, able to build/document a holistic logical and
physical ITSM architecture design incorporating service models,
applications, IT infrastructure, CMDB and other relevant architectures that
are particular to the ITSM environment. 

. Provides oversight at key milestones and manages expectations during
implementation. 

. Builds and maintains broad and deep technical capability sufficient to
advice on architecture before and after the investments/purchase. 

. Proven track record for developing viable solutions (people, process,
technology, information) with complex requirements. 

. Transfers expert level knowledge to team members and customers. 

. Good technical knowledge/awareness of ITSM products and platforms. 

. Well versed in the mechanics and operations of a typical IT organization,
including organization structure, roles, responsibilities and challenges. 

. Works effectively independently, displaying a high sense of
professionalism and leadership. 

. Provides effective presentations to IT leadership. 

 

SKILLS

 

Proven experience in delivering ITSM technology solutions that materially
add business value at large corporations. Thought leader who is well versed
with current ITSM trends that are influencing decisions in IT
organization.15+ years of demonstrated success in IT. 5+ years of experience
in ITSM systems, CMDB and discovery solution delivery. Strong understanding
of ITSM and BSM solutions and intersecting capabilities. Passionate and
driven individual with excellent verbal, written and presentation skills.
Proven track record in mentoring and developing team members. Strong
leadership and interpersonal skills. Able to relate to a wide range of
technical staff, managers and executives. Solid track record in project
management, including working with and managing complex solution delivery

 

Experience : 8-12 Yrs

 

Location : Bloomington, IL

 

Duration : 6 Months

 

 

Thanks & Warm regards,

 

Sudha J

[email protected]

www.empowercsi.com

510-995-7621 (W)

Gtalk - [email protected]

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UK :044-137223-6323

India :91-9940045456

http://www.empowercsi.com

Empower Consultancy Services Inc

USA| United Kingdom| India

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