Dear Business Partner’s,* *Hope you’re doing great!* * *MAIL ME ON [email protected] or call on 203-652-1444* Ext: 114
**Position # 1** Job Title: Telecommunications Analyst Location: Highstown, NJ Duration: 1 Year (+) Contract Rate: $45/hr on C2C * Designs, develops, implements, maintains, and enhances telecommunication networks, systems and equipment,. Analyzes existing networks and equipment and identifies opportunities for improvement. Develops solutions that meet business requirements. May require a bachelors degree and 4-6 years of experience in the field or in a related area. Familiar with a variety of the fields concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. May lead and direct the work of others. A wide degree of creativity and latitude is expected. Typically reports to a manager or head of a unit/department. Voice Services Engineer Position Summary: Position Summary: Provides service to clients by performing design, planning and integration activities to install, repair, upgrade, test and maintain voice and data equipment related to VOIP applications and provide customer training and on-going support. Will be required to install, repair, test, upgrade, and maintain systems, including LAN, WAN, telecommunications, client/server configurations, computer hardware, software, tools, and testing equipment. Essential Duties and Responsibilities: • Design, planning and integration duties include: o Qualifies, prepares, and documents all aspects of a client’s network in preparation of implementing communication systems and associated applications. o Performs network modeling, analysis, and planning tasks of a routine to moderately-complex nature. o Documents existing networks and creates network diagrams for new or existing networks. o Considers business needs and work flow requirements to research and recommend network and data communications hardware and software. o Anticipates and analyzes common connectivity/business work flow problems, systems monitoring, tuning and capacity planning and consults with IT management and staffs to recommend appropriate solutions. • Field engineering installations and/or maintenance activities include: o Installs IP, network equipment and facilities. o Installs, adds to, maintains and supports moderately complex VoIP, SIP, voice/data along with other various CTI, IVR and Call Center/Contact Center applications. o Interprets service orders, circuit diagrams and electrical schematics of moderate complexity, verifying work order information and receipt of all necessary equipment and information. o Utilizes approved system tools/processes to track and document problem requests, resolutions, installations, changes, maintenance and repair work from inception to completion. o Reactively and proactively diagnoses and independently resolves common and some moderately complex, integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP and CTI applications. • Ongoing customer service responsibilities include: o Makes recommendations for improving system performance. o Assesses customer requirements where appropriate and recommends appropriate solutions. o Communicates with operations team to ensure the efficiency and effectiveness of systems implementations. o Trains and consults with clients in using and maintaining products as needed. o Communicates status of problem resolution issues to ensure that customer is aware of and apprised on work activities and anticipated resolution. o May serve as a liaison between the customer and the company, communicating issues and conveying customer feedback to engineering and development staff. • Troubleshooting, field engineering and problem resolution responsibilities include: o Responds to routine client issues related to networks, systems and applications, applying technical solutions or making equipment repairs to correct and/or maximize system performance and operating efficiency. o Contacts telecommunications engineering and sustaining support when issues require further escalation. May act as a liaison between the Technical Support group and the customer to assist, facilitate and expedite resolution. o Updates and relays information to group leader on problem resolution status. *Requirements * Education and Experience: •Bachelor’s degree in Computer Science, Information Systems, or Information Technology preferred •Minimum of 5 years of experience in Information Technology Knowledge, Skills, and Abilities: •Knowledge of Inter-Tel and Mitel voice systems is a PLUS! •General knowledge of electrical, electronic or telecommunications equipment, systems and applications as normally obtained through the completion of a Bachelor’s degree in Engineering, Computer Science or a related field is required. Relevant experience may substitute education. •Telecom certifications, A+, NET+, CTP and a CCNA are required. Certifications such as a CCSP, CCDA, CCIE, MSCE, MCSD, FCNE, or CCNP are desirable although not a requirement of the job as described. •Minimum 3 years experience performing technician level VOIP telecommunications/network field installations and/or service required. Experience should include installation, testing, troubleshooting, and repair. •Experience supporting VoIP, IP Telephony and Unified Messaging (UM) including Quality of Service (QoS), redundancy, architecture, engineering, implementation, troubleshooting resiliency, load balancing, creation of complex dial plans, call routing and trunk engineering. •Experience troubleshooting Linux OS. **Please fill in the below details of the consultant* *Full Name :* *Email id:* *Phone:* *Visa status:* *Visa exp :* *Location :* *Availability :* * *MAIL ME ON [email protected] or call on 203-652-1444* Ext: 114* Thanks & Regards, *Jason Smith* Sr Technical Recruiter Panzer Solutions LLC Norwalk, CT 06850 USA Direct Line: 203-652-1444* Ext: 114 Fax: 203-286-1457 E-mail: [email protected] -- You received this message because you are subscribed to the Google Groups "Open Source J2EE frameworks" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/open-source-j2ee-frameworks. For more options, visit https://groups.google.com/groups/opt_out.
