*Dear Partners,*

*Please find below the requirement for Service Now Developer, please share
the resumes if anyone available and interested for this position.*


*Title: ServiceNow Developer*

*Duration: 6 months to start*

*Location: Minneapolis, MN*





This position will be responsible for supporting, configuring, and
developing within the enterprise ServiceNow ITSM solution.  The Service Now
developer will work within a matrix-managed organization as part of the
User Support Services as well as supporting other IT service teams. The
developer will have the responsibility for supporting the existing ITSM
product modules and working with the service directors, process owners,
business analysts and developers to resolve issues/defects. The developer
will also implement enhancements, working with the service director as part
of the development team.



*Roles and Responsibilities:*

·         Transform functional requirements into detailed technical designs
that represent actionable development tasks

·         Gather and interpret system requirements and develops detailed
system specifications

·         Recommend improvements or changes to technical and functional
designs where appropriate

·         Ensure that technical designs meet functional design requirements
as well as maintain the integrity and sustainability of the application

·         Complete software development based on functional and technical
design specifications

·         Complete configuration and implementation tasks based on
functional and technical design specifications

·         Perform  technical validation and testing to ensure requirements
are satisfied

·         Research, identify and document gaps in software designs

·         Reach out to third party vendor and involve them of any software
defects

·         Follow best-practices and UM standards in coding and designing
the software

·         On-call production support

·         Communicate effectively with customers and other support
departments

·         Create directions/checklists for processes/procedures used in
daily tasks and technical infrastructure changes,

·         Responsible for sharing product knowledge with team members

·         Responsible for project planning/status updates and needed
problem resolution

·         Attend technical / personal skills training



*Required Qualifications:*

·         *3 years ServiceNow development experience in an enterprise
environment*

·         ServiceNow Administrator and scripting training.

·         Experience in implementing ServiceNow processes and functions

·         Experience using SQL, JavaScript and HTML

·         Experience with IT Service Management, Service Desk, Incident
Management, Change Management, Problem Management, Catalog Request,
Knowledge Management.





*Preferred Qualifications:*

·         Ability to balance multiple tasks/initiatives and meet agreed
upon deadlines.

·         Ability to work independently on specific tasks.  In addition,
work in a team environment on projects.

·         Problem solving/analytical skills

·         Strong verbal and written communications skills.

·         Customer focused skills

·         University related Information Technology experience.

·         ServiceNow administrator Certification.

·         Ability to translate user needs into technical requirements and
convey technical solutions in terms users can understand.

·         Familiarity with ITIL.

·         Experience with both Agile and Waterfall software development
methodologies.

·         Experience with content management systems and web languages such
as: CSS, HTML5, PHP, XML, JSON, etc






Thanks,



*Pavan Gurram*

*Siltek Corporation *
*people. technology. innovation*
300 Brickstone Square Suite 201
Andover, MA 01810

(978) 475-3500 Direct

(978) 623-7201 Fax

*[email protected] <[email protected]>*

www.siltekcorp.com

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