Salesforce Integration Consultant* - Direct Client * *Immediate Interview and Start ASAP!!!*
*Please send resume to [email protected] <[email protected]> * Job Title: Salesforce Integration Consultant Location: Lansing, MI Duration: 3 Months Direct Client Position The Salesforce.com Consultant provides analysis, development and support for applications on the platform. The Salesforce.com Consultant will work closely with the Salesforce.com Architect to leverage features and functions of the Salesforce.com platform to incorporate Service Cloud features which will improve department efficiencies and broaden our knowledge base for faster issue resolution. The goal of the project is to improve case resolution time as well as the overall time for service through improved tracking within Salesforce.com. The vision of this project includes utilizing the Salesforce Service Cloud as the foundation for the Contact Management and Call Tracking Solution, using Computer Telephony Integration (CTI). Skills Required * Minimum of three (3) years working with the Salesforce.com environment. * Strong knowledge of business analysis and testing deliverables. * Experience in all phases of the systems development life cycle. * Experience deploying service cloud to large scale organizations. * Experience consolidating multiple call centers into a single organization. * Experience integrating Salesforce with InContact. * Extraordinary communication skills, both written and verbal. * Over three (3) years of facilitation and presentation experience or commensurate, demonstrated expertise. * Minimum of three (3) years of business writing experience or commensurate, demonstrated expertise. Skills Preferred * Minimum of three (3) years working with the Salesforce.com environment. * Strong knowledge of business analysis and testing deliverables. * Experience in all phases of the systems development life cycle. * Experience deploying service cloud to large scale organizations. * Experience consolidating multiple call centers into a single organization. * Experience integrating Salesforce with InContact. * Extraordinary communication skills, both written and verbal. * Over three (3) years of facilitation and presentation experience or commensurate, demonstrated expertise. * Minimum of three (3) years of business writing experience or commensurate, demonstrated expertise. * Must have previous public sector experience, preferably with State of Michigan, to apply. *Please send resume to [email protected] <[email protected]> * Thanks, Sam CNC Consulting, Inc. 201-546-3096 [email protected] -- You received this message because you are subscribed to the Google Groups "Open Source J2EE frameworks" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/open-source-j2ee-frameworks. For more options, visit https://groups.google.com/groups/opt_out.
