Hope you are doing great.


Please let me know you have suitable consultants for *Cisco Voice Engineer *
at* Scottsdale, AZ*

Please send resume to *[email protected] <[email protected]>*



*Title: Cisco Voice Engineer*

*Location: Scottsdale, AZ*

*Duration: 1 Year*

*Required Skills:*

·         Cisco Customer Voice Portal *(CVP)*

·         Cisco Unified Contact Center Enterprise *(UCCE)* experience

·         Experience with Multiple instances of *UCCE *using *ICM to ICM
gateways*

·         Cisco Unified Contact Center Enterprise *(UCCE)* experience

*Job Description:*

·         Cisco Voice Engineer with experience supporting network telephony
services in a converged network Data, Voice and Contact Centers (Unified
Communications). The right candidate for the Cisco Voice Engineer will have
exceptional verbal and written communications skills, customer service
experience and a strong desire to solve technical problems. Previous
experience working in an IT Support Center environment supporting telephone
systems and networks is highly desired.

·         A strong background working with CISCO networks and software is
highly desired. Ideal Cisco Voice Engineer candidates will possess Cisco
certification(s) but these are not required. The individual selected will
be able to demonstrate an ability to perform complex troubleshooting to
isolate, diagnose and correct network problems

·         Standard support and problem solving of network services (data &
voice)

·         Updating relevant documentation

·         Application Configuration support experience

·         Network infrastructure troubleshooting and problem resolution

·         Understands ITIL Principles for Service Management

·         Conversion experience moving from Avaya to Cisco networks (Highly
desired)

·         Technical Skills for the Cisco Voice Engineer include:

·         Cisco Customer Voice Portal (CVP)

·         Cisco Unified Contact Center Enterprise (UCCE) experience

·         Experience with Multiple instances of UCCE using ICM to ICM
gateways





Thanks & Regards



*Srikanth Kumar.V*

 Email: [email protected]

Phone:732-659-5594

Gtalk: srikanthkumar.recruiter

YIM: srikanthv.recruiter

My (GOD)presence will go with you and he will give you rest.   Exodus 33:14

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