Hi,

Hope you are doing good. This is Luke Working as a SR IT Recruiter with
TRUGlobal INC.
Please find below requirement and send me your resume . For further details
please contact me at  (650) 425 7342 <%28650%29%20425%207342>

*Please send me the resumes to **[email protected]* <[email protected]>

*Title: *Sales force Business Analyst

*Location: *San Francisco, CA

*Duration: *3 to 6 Months (need locals)



Looking for Sr. Business Analyst to work closely with Sales Development
organization and external vendors to define the requirements and solutions
needed to implement several technology and business process improvements.
You will interact with IT team(s), cross-functional business teams, and
testing teams to ensure the technology gaps and asks are clearly documented



This role will provide exceptional customer service to business partners
within the Global Sales development area in delivering technical solutions,
business process change to realize business value and objectives. The ideal
candidate will have the opportunity to define custom internal applications
using innovative solutions such as Salesforce.com's  AppExchange products.



*RESPONSIBILITIES:*

- Identify opportunities for process optimization, process redesign, or
development of new process/policies.
- Partner with business representatives at all levels to assess, initiate,
refine and drive appropriate technology solutions.
- Guide the selection of solutions including influencing the selection of
new technologies and the proposed technology changes.
- Ensure applicable global business requirements are defined. Identify and
lead resolution of process problems.
- Working with project team members to collaboratively develop end-to-end
process flows and test cases
- Hands-on functional testing and validation of business requirements and
system functionality



*REQUIRED SKILLS:*
- Relevant 7+ years experience with a mid to enterprise size software
companies
- 3-5 years of experience in implementing Telephony automated solutions for
a fast
- 3-5 Years of experience in Sales operations, lead management, automated
routing, Lead optimization, CRM business processes
- 3-5 years of experience with Sales force product. Expert on Sales force
Sales Cloud (Sales Cloud certification preferred)
- Strong background in business process analysis, requirements, and design,
as well as data modeling and detailed functional design;
- Experience with business process flow and cause-effect diagramming and
analysis is a plus;
- Has demonstrated knowledge of analyzing process flows and working with
teams to identify and analyze process improvement opportunities.
- Expert understanding of data analysis, including root cause analysis, and
other process modeling and systems design tools;
- Solid project management skills;
- Ability to learn quickly in a dynamic environment;
- Ability to work with deadlines and in a fast paced environment.
- Experience with Use Case modeling, User Stories, and Agile/SCRUM
techniques;
- Experience taking a consultative approach with clients or internal
customers.





Thanks,

Luke



*TRU**Global ** Inc.* | [email protected]|

Off: (650) 425 7342 |

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