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*KEY JOB DUTIES & RESPONSIBILITIES: *• Provide first level help desk support for employee’s IT related issues in a curteuous and responsive manner. • Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, networking equipments and peripherals. • Keep current with the latest technologies. • Implements all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. • Practice asset management for IT hardware, software, and equipment. • Establish and maintain regular written and in-person communications with the organization’s users, department heads, and end users regarding pertinent IT activities. • Administer add, move, and change requests from end users as well as new line installations as required. • Monitor, assign, update user requests in client’s IT ticketing system (Unicenter). *SKILLS & QUALIFICATIONS: *• University degree in the field of computer science and/or 2 years related work experience. • Excellent written and oral communication skills. • Excellent interpersonal skills. • Exceptional customer service orientation. • Proven analytical, evaluative, and problem-solving abilities. • Ability to effectively prioritize and execute tasks in a high-pressure environment. • Extensive experience working in a team-oriented, collaborative environment. • Highly self motivated and directed. • On-call availability. • Sitting for extended periods of time. • Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and to handle other computer components. • Occasional inspection of cables in floors and ceilings. • Lifting and transporting of moderately heavy objects, such as computers and peripherals. *Note : Our Payment terms - Monthly Net 45 Days* Thanks and Best Regards, Ranjith.R Empower Consultancy Services Inc., USA | UK | India *ranjith*@empowercsi.com <[email protected]> | http://www.empowercsi.com Direct: 510-995-7389| Fax : 510-740-3549 Gtalk - ecsi.ranjith |Skype - ecsi.ranjtih (After working Hrs)USA :510-512-8069(W)|510-371-5544(C)|510-578-8255(C)|510-740-3549(F) UK :044-137223-6323 | India :91-9940045456 ------------------------------------------------------------------------------------------------------------------------------ ------------------------------------------------------------------------------------------------------------------------------ http://ecsirequirements.blogspot.com/ and http://ecsipermanentreqs.blogspot.com/ http://www.facebook.com/EmpowerConsultancyServicesInc ------------------------------------------------------------------------------------------------------------------------------ DISCLAIMER: This message (including attachment if any) is confidential and may be privileged. Before opening attachments please check them for viruses and defects. Empower Consultancy Services will not be responsible for any viruses or defects or any forwarded attachments emanating either from within EmpowerCSI or outside. Any unauthorized use or dissemination of this message in whole or in part is strictly prohibited. Please note that e-mails are susceptible to change and EmpowerCSI shall not be liable for any improper, untimely or incomplete transmission. We respect your on-line privacy. This is not an unsolicited mail. Under Bill 1618 Title III passed by the 105th US Congress this mail cannot be considered Spam as long as we include contact information and a method to be removed from our mailing list. If you have received this message by mistake or are not interested in receiving our e-mails, please reply with a "REMOVE" in the subject line and delete this message from your system. We are sorry for the inconvenience caused to you. -- You received this message because you are subscribed to the Google Groups "Open Source J2EE frameworks" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/open-source-j2ee-frameworks. For more options, visit https://groups.google.com/d/optout.
