Role ServiceNow / BMC Remedy Consultant Work Location Farmingham/MA
Duration Long Term • Experienced in ITIL Process Definition, Integration Solutions, Architecture level configurations, Converting Business Requirements into Technical Solutions • Lead at least a couple of Implementation projects in ITSM area, 1 complete Implementation lifecycle for ServiceNow • ServiceNow custom application design and development experience • Responsible for developing/administering technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. • Good practice web programming techniques to configure robust solutions utilizing the ServiceNow platform while making informed recommendations to process users. • Applies innovative technology to business processes in order to develop new solutions and troubleshoot issues • Consults with business analyst/Process Leaders to develop appropriate technical solutions in Service Now • Follows up on outstanding development needs and provides timely status reports to the project manager • Advises on options, risk and impacts on business/ITIL processes • Communicates technical problems and solutions to both technical and non-technical audiences • Actively participate in BMC Remedy development and Support activities Regards: Sam Williams - Recruiting Manager ITBrainiac Inc. Direct : 646-499-5264|| Fax : Fax 312.582.2699 116 Village Blvd, Suite 200 - Princeton, NJ 08540 [email protected] || [email protected] www.itbrainiac.com -- You received this message because you are subscribed to the Google Groups "Open Source J2EE frameworks" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/open-source-j2ee-frameworks. For more options, visit https://groups.google.com/d/optout.
