*Only GC'S or USC's*

*Sr. Network Engineer - Data*

*LongTerm*

*Savannah,GA*


*Job Summary *

   - The Network Engineer is responsible for overall network operation ,
   administration & management of customer network.
   - Responsible for performing advanced Support and routine complex
   troubleshooting activities, working independently under minimal supervision.

*Key Accountabilities*

   - Resolve customer requests, issues in line with customer agreements
   with agreed schedule to required quality standards
   - Ensure quality standards and customer satisfaction levels exceed
   targets

 *Key Tasks & Activities*

   - Must have good technical Knowledge in handling Cisco Nexus 7000, 5000
   and 2000 Series of Switches.
   - Good Technical knowledge on Switching concepts.
   - Must have knowledge on Routing Protocols like OSPF, EIGRP and BGP.
   - Should have good knowledge on VRF, DMVPN, F5 or Cisco ACE load
   balancer.
   - Should have good knowledge on Wireless Access Points, LAN Controllers
   like Cisco 5500, 7500 and 4400.
   - Manages delivery team of L2 Engineers.
   - Performs Root Cause Analysis
   - Tracks and updates key performance metrics.
   - Manages and overseas shift handover process
   - Acts as point of contact for all service delivery issues/ pending
   work/ escalations
   - Project Management
   - Provide team support and process improvements through individual
   contributions.
   - Handles escalations
   - Participate in routine operational meetings
   - Determines work procedures, prepares work schedules, and expedites
   workflow: Studies and standaradizes procedures to improve effeciency and
   effectiveness of IT core LAN/WAN operations.
   - Performs advanced remote/on site troubleshooting  activities
   encompassing system design issues, upgrade plans, creation of technical
   product documentation, upgradation & site coordinations.
   - Initiates network improvement recommendations based upon experiences
   in field
   - Provide onsite operations and admin consultancy during system
   administration & maintenance


-- 
*Thanks and Regards*

*Rishabh Neel Sharma*
*[email protected] <[email protected]>*

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