Hi
Please share profiles if you are interested


Location : Los Angeles,CA
Duration : 6+ Months


Desktop Support
• Install, upgrade, support and troubleshoot XP, Windows 7 and Microsoft
Office 2007
and any other authorised desktop applications
• Install, upgrade, support and troubleshoot for printers, computer
hardware and any
other authorised peripheral equipment
• Performs general  preventative  maintenance tasks on  computers, laptops,
printers
and any other authorised peripheral equipment
• Performs remedial  repairs on computers, laptops, printers and any other
authorised
peripheral equipment
• Customize desktop hardware to meet user specifications and site standards
• Performs work in compliance within specified warranty requirements
• Returns defective  equipment/parts to maintenance inventory, documents
customer
repairs, maintains and restocks assigned parts inventory to insure proper
spare parts
levels
• Safely package equipment for branches and arrange for the transport of
the
equipment• Responsible for monitoring, operating, managing, troubleshooting
and restoring to
service any terminal service client, personal computers (PC) or notebooks
that has
authorized access to the network
• When the restoration is beyond the scope of the computers, laptops,
printers and any
other authorised peripheral equipment the  Desktop Support Administrator
will
escalate the issue/problem to proper tier 3 support team member
• Develop trends by monitoring and analysing incoming calls, problems and
support
requests

Regards
Rohith

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