*Hi,* *This is Arvind, - Recruitment and Resources from SancroSoft USA Inc.*
We have an urgent requirement as follows: Please respond with resumes in MS-Word Format with the following details to *[email protected] <[email protected]>* Full Name : Location : Contact Number : Email : Availability : Visa Status : *Requirement Details* *Business Analyst with Project Manager ( Business Continuity Planning )* Location: New York, NY Need Greencard and Citizen *Job Description:* • Conducting Maturity Assessments and gaining consistency on how Quality is measured across the Global Contact Centers · Sr. BA with Project Management experience. Preferably someone with experience working globally across Regions • Identify and standardize key performance indicators that will support the GCC’s business objectives • Develop processes around monitoring quality/problem resolution • Developing a robust framework for Business Continuity Planning as it relates to the Global Contact Center’s various hubs & spokes • Plan should consider components such as personnel, communication, technology, facilities, manual operations, language etc. • The plan will align to Corporate standards/policy but can be customized/evolved for GCC • GCC Site Location Technology vs Staffing Impact Analysis • Stand Up Roll Out and respective operating model (headcount aligned w/ technology build up roll out) • People capability requirements vs technology stand up service capability Thanks & Regards *Arvind *Sr Recruiter The power of focus SancroSoft USA INC 4944 Sunrise Blvd, Suite B-4 || Fair Oaks, CA 95628 Phone : 916-671-5579 || Fax: 916-200-0305 E-Mail : [email protected] || *www.sancrosoftusa.com* <http://www.sancrosoftusa.com/> We place professionals in contract, contract-to-hire and full-time employment positions across all IT and Engineering disciplines,* nationwide* The information contained in this email message is intended only for the personal and confidential use of the recipient(s) named above. The message may be privileged and confidential and protected from disclosure. If the reader of this message is not the intended recipient or an agent responsible for delivering it to the intended recipient, you are hereby notified that you have received this document in error and that any review, dissemination, distribution, copying of this message is strictly prohibited. If you have received this communication in error, please notify us immediately by email and delete the original message. -- You received this message because you are subscribed to the Google Groups "Open Source J2EE frameworks" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/open-source-j2ee-frameworks. For more options, visit https://groups.google.com/d/optout.
