Dear All


 Kindly send me suitable resumes to [email protected],



*Role : Desktop Support Administrators*

*Location : Rochester, MI*

*Duration : 6Months+*

*Experience : 8+ yrs*

*Citizen/GC is priority*

 *JD:*

Installs, modifies, and makes minor repairs to personal computer hardware
and software systems, and provides technical assistance and training to
system users, and troubleshoots problems with desktops equipment and
printers.

   - Provide helpdesk support
   - Create, manage and disable/delete user network accounts.
   - Manage network file share security, including user and group access to
   files and folders.
   - Installs hardware and peripheral components such as monitors,
   keyboards, and printers for users.
   - Inspects personal computer equipment and printers upon receipt from
   manufacturing before installing at user’s work area.
   - Loads specified software packages such as imaging operating systems,
   client applications into computer; enters commands and observes system
   functions to verify correct system operation.
   - Responds to client inquiries concerning systems operation and
   diagnoses system hardware, software, printer and/or operator problems.
   - Recommends or performs minor remedial actions to correct problems.
   - Coordinates activities with help desk or network services.
   - Provides updates, status, and completion information to manager,
   problem request tracking system, and/or users, via voice mail, e-mail, or
   in-person communication.
   - Replaces defective or inadequate software packages; refers major
   hardware problems to service personnel.
   - Follows corporate technical, validation and change control standards
   and procedures.
   - Assists IT management in developing desktop standards and evaluating
   new equipment.

*Other Info:*

*Computer Skills: *To perform this job successfully, an individual should
have advanced knowledge of current Microsoft Windows Operating Systems,
Microsoft Office Products, industry standard personal computer and printer
architecture and basic knowledge of networks. Key skill sets include:
Windows 7, Office 2010, Microsoft System Center, and SharePoint.

*Soft Skills:* Ability to learn new technology quickly and work
independently.

*Certificates and Licenses:* Driver’s license required and A+ and Microsoft
certification desirable.

Thank You,

Vinoline Renie

Technical Recruiter, ArimaaForce LLC., USA | India

*Direct :* +1 (262)-885-1519 *|* *Office :* +1 (262)-891-0279

*Email* <[email protected]> *| **WebSite*
<http://www.arimaaforcellc.com/> *|* *Linkedin*
<https://www.linkedin.com/company/arimaaforce-llc> *| **Facebook*
<https://www.facebook.com/arimaaforcellc>* | **Twitter*
<https://twitter.com/ArimaaForceLLC>* | **Hot Reqs*
<http://arimaaforce.blogspot.in/>

*Gtalk & Skype* – arimaa.sudha *| **Yahoo - *[email protected]

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