Hi Friend,

Hope you are doing good !!
We have an urgent requirement as follows: Please respond with Update resume
for [email protected]



*Job Title: Onsite Coordinator for IMS team*

*Location: New Albany (OH)*

*Duration: 6+ Months*



*Job Description*

·         Overall 5 + years of experience with strong hands on experience
in providing support to the user base across a set of enterprise tools.
This includes discussing with helpdesk, business & IT teams, triaging,
troubleshooting, resolving, coordinating with onsite/offshore teams, and
reporting.

·         2+ years experience coordinating with geographically distributed
teams with responsibility and ownership of team output.

·         Provide level 1, 2 and 3 services in response to users for tool
administration.

·         Escalate or involve other groups and owners as needed.

·         Lead installation, configuration and integration across relevant
enterprise tool set.

·         Conduct performance testing on tools per benchmarks, configure
performance thresholds based on historical trending data, and tune them to
established standards.

·         Create scripts to enable automated, regression and load testing.

·         Use monitoring tools and technologies such as VB, Shell or Perl
scripting.

·         Establish, adopt, measure and report best-practices in tools
arena.

·         Customize and integrate tools to provide dashboards/custom
reports to monitor and generate alerts for servers, network devices,
services, applications, etc.

·         Analyze capacity utilization, present plans/models for effective
utilization, and create custom reports to indicate application usage
analysis.

·         Configure discovery policies and intervals.

·         Configure global collections, customized alerts and
notifications, cleanup unwanted alarms, events, and database elements, and
other tasks.

·         Document issues and resolution, maintain knowledge repository for
onsite and offshore use. Conduct comparative analysis, recommend tools,
create how-to documentation, tool roll-out and on-boarding, tool
governance, oversight and containment, metrics creation.

·         Exemplifies excellent interpersonal relationship and decision
making skills.

·         Should have excellent communication skills with ability to engage
with teams across IT and business.

·         Ability to Train, onboard and mentor team members at onsite and
offshore.

·         Other duties as applicable.


Thanks & Regards,
*Vijay D*

722 Weiland Rd, Suite # 205, Rochester, NY 1462
Phone:585-643-1768| Fax:585-285-4133
Email: *[email protected] <[email protected]>*
Web: *www.avanitechsolutions.com <http://www.avanitechsolutions.com/>*

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