*Need For Project Manager With Sales Experience* Position : Project Manager With Sales Experience Location : El Segundo, CA Duration : 12+ Months
Rate: $50/hr Need Green Card holders or Citizens Responsibilities: Lead project teams in the development and implementation of projects related to call center applications Production support for existing call center applications (CRM, IVR, Call routing etc.)- manage support tickets, enhancement requests and reporting requirements Coordinate with internal and external groups such as Marketing, Sales, Customer Care, Field Services, Legal and Information Technology to ensure project milestones are met Evaluate business unit decisions to ensure they are in the best interest of customers and the company, identify issues, develop alternative solutions and/or escalate as necessary Develop and maintain standard project documentation such as project plans, agendas, action items lists, business rules/requirements, process flows, test cases, etc. Analyze workflow bottlenecks and streamline processes through establishing policies and procedures and system enhancements, as needed. Perform and coordinate user acceptance testing (UAT) with internal business partners and external partners, manage issue and resolution for project related defects and production issues Regards, *Anna Jones*| IT Recruiter *ITBrainiac Inc*, Princeton Forrestal Village116 Village Blvd, Suite 200 Princeton, NJ 08540 Tel # 201-588-7291 Email: *[email protected] <[email protected]>* Website: www.itbrainiac.com -- You received this message because you are subscribed to the Google Groups "Open Source J2EE frameworks" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/open-source-j2ee-frameworks. For more options, visit https://groups.google.com/d/optout.
