This is nothing new.  From day one open-vm-tools has not been supported 
by VMware.  What this means is that open-vm-tools doesn't go through 
VMware's normal QA and release cycle, and thus if you call up to VMware 
support with a problem with open-vm-tools, they won't help you.

However, VMware is funding the development of open-vm-tools, and taking 
some (if not all) of the improvements made in open-vm-tools to help 
improve the official VMware Tools offering.  In other words, 
open-vm-tools is a open source development release, nothing more, 
nothing less.

On 5/7/10 7:27 AM, Dominique Leuenberger wrote:
> Hi everybody,
>
> As this message is in a public tracker I do not see any reason why I should 
> not be allowed to forward this message from vmware directly (original
> reference: https://bugzilla.novell.com/show_bug.cgi?id=591085 )
>
>>>> On 5/6/2010 at 20:34,<bugzilla_nore...@novell.com>  wrote:
>> --- Comment #4 from John Savanyo<jsava...@vmware.com>  2010-05-06 18:34:31 
>> UTC
>> ---
>> Actually, VMware does not officially support these open-vm-tools, so we
>> recommend that you remove them from the distro. VMware distributes tools and
>> source code for drivers with each VMware product release that are intended
>> for
>> use with that particular combination of OS release and hypervisor.
>>
>> You should also be aware that we are in the process of upstreaming our
>> kernel
>> drivers and expect them to be included in the base kernel. This will
>> eliminate
>> the need for users to hassle with building and installing drivers. The
>> vmxnet3
>> virtual NIC was in 2.6.32, the vmw_pvscsi virtual HBA was in 2.6.33 and the
>> balloon driver (vmmemctl) has been accepted recently into 2.6.34. The
>> vmxnet3
>> and vmw_pvscsi should already be in 11.3 and hopefully vmmemctl will be in
>> milestone7.
>
> I'm sure other distro-packagers are interested in this view of vmware 
> regarding the open-vm-tools as well. It almost sounds like a commitment to let
> them die, which would be a pity (current ouf-of-box experience in a vmware 
> guest is rather good: it 'just works(tm)' )
>
> I call the discussion open! Are other packers considering to drop the tools? 
> What's there purpose of existence if we're not supposed to ship them to
> our users?
>
> Best regards
> Dominique
>
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>
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