On Sun, 25 Mar 2007, Jim Rees wrote:
Russ Allbery wrote:
The point is more that you should Bcc, not Cc, since that way people doing
group replies don't keep opening new tickets.
I thought RT made some attempt to append followups to the original bug
rather than open a new one. But maybe I dreamed that.
If you give it a hint by telling it the number of the incident in the
subject in a specified manner.
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