Hi all,

This is Ernie Prabhakar, the Open Source Product Manager at Apple. I've just joined this list, but I have been following the thread, and I want to affirm everything Jeffrey said:

a) We definitely want to help the AFS gatekeepers succeed, and talk to them on a regular basis

b) ADC bug reports *do* make a difference. Even if all you get back is a notice that your request is a duplicate, the volume of duplicates is a *major* factor in identifying which bugs/feature requests to prioritize

http://developer.apple.com/bugreporter/

c) I realize not all of you may have direct contact with your local Apple Sales rep; but to the extent you do, the more you can help them realize the importance of OpenAFS vs. all the other things people ask about, the higher the quality of the information that gets fed back to me.

d) If any of you are attending WWDC, I'll be happy to setup an AFS roundtable so that those who are interested can share their needs and concerns with those who can do something about it.

I may not have time to reply to all your requests personally, but I do want to thank Jeffrey, Derrick, Chak, and the others for all their hard work on OpenAFS, and let you know that we *are* paying attention.

Sincerely,
Ernest Prabhakar
Mac OS X Product Marketing, Apple



On Feb 14, 2006, at 10:30 AM, Christopher D. Clausen wrote:

Jeffrey Altman <[EMAIL PROTECTED]> wrote:
Notice I asked you to file the ADC bug report number in the openafs
RT. The OpenAFS gatekeepers are in contact with Apple on a regular
basis and we can make sure things are followed up.  However, we
really need a broad base of users to tell Apple what they need.
Otherwise, it is simply a bunch of developers who love their software
trying to convince a vendor that people do in fact use it.

I have informed Apple campus reps at UIUC that we needed OpenAFS to work before we (being one very small portion of UIUC) could deploy Tiger. They responded and said they were aware of the issues and are actively working on them. So its not that campus-level requests are being ignored.

(I'd forward the emails, but I have a feeling that our rep(s) don't want thousands of eager AFS users contacting them directly.)

<<CDC
--
Christopher D. Clausen
[EMAIL PROTECTED] SysAdmin
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