Please file a bug report to [email protected] detailing the problem, please include the install logs, and provide a link to download the Spybot software if possible.
Jeffrey Altman
On 3/27/2010 9:17 PM, Jasper Moeller wrote:
> Hi Jeffrey,
>
> thank you very much for the hint wrt
>
> %windir%\system32\drivers\etc\hosts,
>
> actually, Spybot S&D (a spyware scanner) had modified that file
> (redirecting many "evil" hostnames to 127.0.0.1, which seems to be
> standard practice with this kind of tools...) - after restoring the
> original file, installation went through.
>
> My bad... If necessary, I can still provide the original installation logs.
>
> JM
>
> Jeffrey Altman wrote the following :
>> On 3/26/2010 6:40 PM, Jasper Moeller wrote:
>>> Hi there,
>>>
>>> with the current releases of OpenAFS (1.5.7{2,3}00), MSI installation
>>> fails consistently on my Win 7 machine - I'm using Windows 7 pro, x64,
>>> german.
>>>
>>> Installation bombs out when installing the loopback adapter - the last
>>> message is "Could not update hosts file", then a message box pops up,
>>> stating "Installation of Network Provider failed - System error 5".
>>
>> If you can capture an install log generated using msiexec.exe and
>> send it to [email protected], that would be appreciated.
>>
>> The system error is "Permission Denied". Is the installer running under
>> an Administrator account? What are the permissions on the
>> %windir%\system32\drivers\etc\hosts file?
>>
>>
>>> The 32bit exe installs fine. However, it seems to be unable to read the
>>> CellServDB file, which is definitely not empty, still the AFS control
>>> panel claims that there is no cell configuration.
>>
>> The 32-bit installer cannot be used on 64-bit Windows. For 64-bit
>> Windows there are two installers. The full 64-bit installer that
>> installs the AFS cache manger and related tools and the 32-bit tools
>> installer that is meant for use with 32-bit applications that link
>> to OpenAFS libraries (for example, 32-bit KFW).
>>
>> Jeffrey Altman
>>
>
>
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