If you have the OpenAFS Windows 1.7.x series installed and your users are suffering from unexplained application crashes, please turn on User-mode crash dump collection as described at:

http://msdn.microsoft.com/en-us/library/windows/desktop/bb787181%28v=vs.85%29.aspx

By analyzing the crash dumps we can determine if the crash is occurring within an OpenAFS module or not.  If it is, the stack trace will provide a good clue as to where the error is.

If the crash is not in an OpenAFS module, collecting a SysInternals Process Monitor trace of the last 20 million events (Options->History Depth) that occurred before the application crash.  Setup ProcMon to collect data and instruct the user to stop data collection and save the history to a file when the problem occurs.  Examining the trace data will identify which calls to \\AFS were executed by the application just before the crash.


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