So why is user.userB listed as 192.168.125.5 whereas user.userA is listed as company.com?
run vos examine with the -noresolve switch to see what IP address user.userA is located on. I suspect that the inaccessible volume is listed as an address which is not accessible from the WAN.
smime.p7s
Description: S/MIME Cryptographic Signature
