On Wed, 2005-09-07 at 12:01 +0200, Ives Steglich wrote: > Dear valued customers of OpenCA to improve our quality of support, we > may ask you to provide for any new request some common information, > which may ease the trace down of problems. > > In general always try to use stable releases and trace the maillinglists > for problems and solutions first. > > If you have a new request please start as a new Thread (not as reply > with changed subjectlines please, some people use threaded views...). > > > thank you ;) > > > > Common Information > ------------------------------------------------ > OpenCA Version : > Perl Version : > OpenSSL Version : > Operating System: > Used Browsers : > Used Language(s): > Special Changes : > ------------------------------------------------ > Problem Description: > > > > > > ------------------------------------------------ <snip> This is a fine idea but I wonder how we keep it from getting lost. Will new users a year from now know anything about this template. I wonder if a web interface to send support requests to the mailing list wouldn't be a bad idea. Even then, those who go straight to the mailing list won't see it - John -- John A. Sullivan III Open Source Development Corporation +1 207-985-7880 [EMAIL PROTECTED]
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