Title: Eric CAUDAL
Ideally to report a bug in OPW first the customer/partner should create a bug in lp and us this reference in the mail to [email protected]
Nevertheless, it is a difficult rule to push (for both OpenERP and the community): it would be easier indeed that OpenERP creates the bug report in lp if it does not exist (but this is obviously up to them...)

Eric Caudal
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Elico
          Corp
On 10/10/2013 14:14, Alexandre Fayolle wrote:
Hello Jeff,

I agree with you : all changes in Stable should be traceable to
something explaining the cause of the change, either a bug report, or a
blueprint, or a url somewhere. It is normally easy to do this with
launchpad. However, with OPW, things get tricky because apparently a lot
of OPW are handled directly by a mail to [email protected], without
submitting a proper bug report.

I tried to convince Olivier Dony last spring that in these cases it
should be the support's job to properly record a bug report, but I don't
think I was too successful.


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