Amit Parik (OpenERP) (amp-openerp) has assigned this bug to you for OpenERP GTK 
Client:

Sending an email from the "communication & history"-tab in the helpdesk
doesn't work.

The reason is that the function crm_send_new_email.default_get is called
twice, the first time without context.

Line 192 requires a context, or an error "Can not send mail!" is
generated.

Temporary solution:
modify line 190 of file crm/wizard/crm_send_email.py as this : 

       context = {'active_model': 'crm.helpdesk'}

This makes sure the first wrong call is completed without any results,
without errors.

The client makes immediately a second call with the right context, so
the mail-form is shown.

** Affects: openobject-client
     Importance: Low
     Assignee: OpenERP sa GTK client R&D (openerp-dev-gtk)
         Status: Confirmed

-- 
CRM Send email doesn't work : mail form not shown
https://bugs.launchpad.net/bugs/791556
You received this bug notification because you are a member of OpenERP sa GTK 
client R&D, which is a bug assignee.

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