Public bug reported:
Steps:
1) Steps to reproduce the issue you have observed.
1.1) Create new BD with data demo.
1.2) Install module CRM.
1.3) Assign permissions Technical Features to user Administrator.
1.4) Configurate Incoming Mail Servers:
Server Type: POP Server.
Server Name: smtp.gmail.com
Port: 995
SSL/TLS: Yes.
Username: [email protected]
Password: xxxx
Create a New Record: Lead/Oportunity.
Server Priority: 5
Keep Attachments: Yes.
Active: Yes.
Keep Original: No
1.5) Click button : Test and Confirm.
1.6) Configurate Scheduled Actions -> Fetchmail Service:
Interval Number:1 Minute.
1.7) Enable POP in mail: [email protected].
Enable POP for mail that arrives from now on
1.8) Send email: "Test1" from [email protected] to [email protected].
1.9) The new email was created as lead: Lead 1. This is correct. **The result
observed is The result expected"**
1.10) Reply email "Test 1" to [email protected] from [email protected]
1.11) The email response was added as a message to the lead(Lead 1). This is
correct. **The result observed is The result expected**
1.12) Send New Mail: "Test 2" from [email protected] to [email protected].
2) The result you observed:
-The New Mail "Test 2" was created as Lead.
3) The result you expected:
-Do not create any Lead.
-The Mail "Test 2" is a "send mail" of [email protected], this mail has no
relationship with any Lead, therefore should not create a new lead.
4) The platform you are using:
Browser: Mozilla Firefox for Ubuntu Canonical - 1.0 (23.0)
OS: Ubuntu 13.04
5) The OpenERP version you are using, if possible including the specific
revision:
server: 5194
addons: 9752
web:4108
openerp version: 7.0
PD. The pop protocol works as smtp protocol.
The imap protocol makes step 1.11) incorrectly, therefore the item 4 and
5 work fine.
VIDEO: http://youtu.be/OYQSdJ7lTX4
** Affects: openobject-addons
Importance: Undecided
Status: New
--
You received this bug notification because you are a member of OpenERP
Indian Team, which is subscribed to OpenERP Addons.
https://bugs.launchpad.net/bugs/1268019
Title:
Bug in incoming email to create automatic record
Status in OpenERP Addons (modules):
New
Bug description:
Steps:
1) Steps to reproduce the issue you have observed.
1.1) Create new BD with data demo.
1.2) Install module CRM.
1.3) Assign permissions Technical Features to user Administrator.
1.4) Configurate Incoming Mail Servers:
Server Type: POP Server.
Server Name: smtp.gmail.com
Port: 995
SSL/TLS: Yes.
Username: [email protected]
Password: xxxx
Create a New Record: Lead/Oportunity.
Server Priority: 5
Keep Attachments: Yes.
Active: Yes.
Keep Original: No
1.5) Click button : Test and Confirm.
1.6) Configurate Scheduled Actions -> Fetchmail Service:
Interval Number:1 Minute.
1.7) Enable POP in mail: [email protected].
Enable POP for mail that arrives from now on
1.8) Send email: "Test1" from [email protected] to [email protected].
1.9) The new email was created as lead: Lead 1. This is correct. **The
result observed is The result expected"**
1.10) Reply email "Test 1" to [email protected] from [email protected]
1.11) The email response was added as a message to the lead(Lead 1). This is
correct. **The result observed is The result expected**
1.12) Send New Mail: "Test 2" from [email protected] to [email protected].
2) The result you observed:
-The New Mail "Test 2" was created as Lead.
3) The result you expected:
-Do not create any Lead.
-The Mail "Test 2" is a "send mail" of [email protected], this mail has
no relationship with any Lead, therefore should not create a new lead.
4) The platform you are using:
Browser: Mozilla Firefox for Ubuntu Canonical - 1.0 (23.0)
OS: Ubuntu 13.04
5) The OpenERP version you are using, if possible including the
specific revision:
server: 5194
addons: 9752
web:4108
openerp version: 7.0
PD. The pop protocol works as smtp protocol.
The imap protocol makes step 1.11) incorrectly, therefore the item 4
and 5 work fine.
VIDEO: http://youtu.be/OYQSdJ7lTX4
To manage notifications about this bug go to:
https://bugs.launchpad.net/openobject-addons/+bug/1268019/+subscriptions
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