Excellent point. It would also be helpful to know the source of the feedback, e.g., Who says "the results are normal" or "the patient requires a follow-up"? Additionally, the loginid of the person providing the feedback should be entered into the database. This loginid should be attached to all feedback comments (along with the date/time). The loginid, in turn, is listed in the staff database along with contact information. This way, if something needs a brief verbal discussion, you don't have to chase around to find out who provided the service/feedback, where their office is, what their telephone number, email address, work schedule, etc. are. All this is part of standard project/workflow management.
hth, ken Happy holidays back to you! david derauf at 07:46 (UTC-1000) on Tue, 24 Dec 2002 said: = I could hardly care about my progress notes (my malpractice insurer = may feel somewhat differently). What matters to me and what so = little effort seems devoted to in thinking this process through is = the monitoring and closing of feedback loops electronically: ie I = send Mrs Jones for a mammogram: does she go? Is the result normal? = Does it require a follow -up? Has she been notified? = = Well, Happy Holidays To ALL here! = David Derauf = =
