On Fri, 26 Jul 2024 11:39:14 +0200, Carsten Grzemba via openindiana-discuss wrote: > Am 26.07.24 07:26 schrieb "Goetz T. Fischer" <[email protected]>: >> >> hi all, >> >> yes i know it's a popular joke but in my case right now it really is true: >> my printer doesn't >> print >> anymore. >> i don't print much so i can't tell exactly when it stopped working. could be >> a couple of months >> give or take. >> >> i'm using cups and hal and the printer is connected via usb and so far it >> worked fine. right now >> however it still looks fine from the indiana side but the printer simply >> does nothing. the cups >> error log shows nothing, the printing job is listed without errors either >> and messages looks like >> this: >> >> Jul 25 21:20:24 oibox usba: [ID 912658 kern.info] USB 1.10 device >> (usb6bc,83) operating at full >> speed (USB 1.x) on USB 1.10 root hub: printer@2, usbprn3 at bus address 2 >> Jul 25 21:20:24 oibox usba: [ID 349649 kern.info] OKI DATA CORP USB Device >> Jul 25 21:20:24 oibox genunix: [ID 936769 kern.info] usbprn3 is >> /pci@0,0/pci1734,10fd@1d,1/printer@2 >> Jul 25 21:20:24 oibox genunix: [ID 408114 kern.info] >> /pci@0,0/pci1734,10fd@1d,1/printer@2 >> (usbprn3) >> online >> >> of course i tried to delete and add the printer again in cups, tried with >> foomatic instead of >> gutenprint, used a different usb port and so on but nothing helped. then >> just to make sure the >> hardware is okay, i booted that same box with knoppix and was able to print >> with that with cups >> right away. so apparently the problem seems to be on the indiana side. >> >> one thing i noticed is that in the cups webui the jobs are finished very >> quickly. that could >> indicate that the problem is the transmission i.e. nothing gets actually >> sent to the printer. >> >> for now i'm out of ideas. any hints are welcome! >> >> -- >> > > raise the > LogLevel debug > should list in /var/log/cups/error_log every step the print job is doing and > hopefully what is > failing.
yep, debug logging is always nice and this caught my attention: D [26/Jul/2024:20:35:37 -0100] [Job 252] ld.so.1: hal: fatal: libcups.so.2: open failed: No such file or directory D [26/Jul/2024:20:35:37 -0100] [Job 252] ld.so.1: hal: fatal: relocation error: file /usr/lib/cups/backend/hal: symbol cupsBackendDeviceURI: referenced symbol not found however, libcups.so.2 does exist in /usr/lib/amd64 and has 803kb. later on: D [26/Jul/2024:20:35:37 -0100] [Job 252] Calling FindDeviceById(cups-OKI_DATA_CORP_B4350) D [26/Jul/2024:20:35:37 -0100] [Job 252] Failed to send: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [26/Jul/2024:20:35:37 -0100] [Job 252] Failed to get find device cups-OKI_DATA_CORP_B4350 D [26/Jul/2024:20:35:37 -0100] [Job 252] Calling FindDeviceById(cups-OKI_DATA_CORP_B4350) D [26/Jul/2024:20:35:37 -0100] [Job 252] Failed to send: org.freedesktop.DBus.Error.ServiceUnknown:The name org.freedesktop.ColorManager was not provided by any .service files D [26/Jul/2024:20:35:37 -0100] [Job 252] Failed to get device cups-OKI_DATA_CORP_B4350 not sure what to do about that and not sure why it doesn't find the lib either. anyway i attached the log. _______________________________________________ openindiana-discuss mailing list [email protected] https://openindiana.org/mailman/listinfo/openindiana-discuss
