saffronix, please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal: cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo apt-get -y install libreoffice-dbg uno-libs3-dbg ure-dbg && sudo service apport start force_start=1
If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and it does nothing, you may be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line: gksudo gedit /etc/apport/crashdb.conf and comment out the line: 'problem_types': ['Bug', 'Package'], by changing it to: # 'problem_types': ['Bug', 'Package'], Save, close, and try to file the crash report again via: ubuntu-bug /var/crash/_my_crash_report.crash Please follow https://wiki.ubuntu.com/LibreOfficeBugWrangling when you file this crash report so the necessary information is provided. The process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thank you for your understanding. Helpful bug reporting tips: https://help.ubuntu.com/community/ReportingBugs -- You received this bug notification because you are a member of OpenJDK, which is subscribed to openjdk-6 in Ubuntu. https://bugs.launchpad.net/bugs/796206 Title: Libreoffice crashes randomly - error log file points to Java Runtime Environment Status in “libreoffice” package in Ubuntu: Invalid Status in “openjdk-6” package in Ubuntu: Invalid Bug description: Ubuntu 11.04, Libreoffice 3.3.2. As also described here http://askubuntu.com/q/41329/8116 , Libreoffice crashes apparently randomly, especially after resume from screensaver or suspend. I attach a sample error log file. To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/796206/+subscriptions _______________________________________________ Mailing list: https://launchpad.net/~openjdk Post to : [email protected] Unsubscribe : https://launchpad.net/~openjdk More help : https://help.launchpad.net/ListHelp
