Dear MTL,

Its good you posted the error message, which is quite helpful in debugging the issue. Can you try to run following set of commands and let me know how it behaves.

#which soffice

The above command will give you output like
/usr/bin/soffice

Use the output and append

-headless -nofirststartwizard -accept="socket,host=localhost,port=8100;urp;StarOffice.Service"

So your final command will look something like
# /usr/bin/soffice -headless -nofirststartwizard -accept="socket,host=localhost,port=8100;urp;StarOffice.Service"

Try to upload the document again and post the error log if it persist.

Regards,
Mayank Jain

On 7/25/2011 12:12 AM, Eyedeas Company Asia-Pacific Co., Ltd wrote:
Dear Mayank,

Thank you very much for your reply. I have done as you suggested and written to the group at swftools. It is difficult for me to solve some of these problems, as I am just a Teacher and *not a programmer.* As a matter of interest, I was originally going to install BBB, but I found OpenMeetings so much more user friendly and convenient to use. I have installed OM on my own Linux x86 64 Dedicated Server and it runs on the Red5. The programmer I used installed all the additional items, that were called for in the installation instructions.

The .pdf files that I am uploading are simply saved as a .pdf in Windows 7 which open in Adoobe Acrobat 9. I have tried uploading some old .pdf's saved in Adobe Acrobat 5 and still the same problem. When increasing the size of the file once it is within the whiteboard, the file cannot be moved when selecting the "select an object" tool to move it to show various portions of it (since it has been enlarged) to allow students to view without much effort.

_Yet, this is the total opposite to uploading .jpeg's._ They can be enlarged within the whiteboard once the are loaded there, and can be moved any which way.

As a matter of interest, the following error code below is received when attempting to upload a .docx file. So at the moment to get around the problem, I am saving .pdf's as a .jpeg, but it's very time consuming and sometimes awkward as I want to load a file during a class and cannot if it hasn't been converted to a .jpeg.

Any further assistance from yourself, Sabastian or anyone else would be appreciative.


Regards
MTL


Error Received when trying to upload a .docx file

Name: exitValue
Value: 1
Name: command
Value: [java, -cp, "/usr/local/red5/webapps/openmeetings/jod/commons-cli-1.2.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/commons-io-1.4.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/jodconverter-2.2.2.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/jodconverter-cli-2.2.2.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/juh-3.0.1.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/jurt-3.0.1.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/ridl-3.0.1.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/slf4j-api-1.5.6.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/slf4j-jdk14-1.5.6.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/unoil-3.0.1.jar" -cp "/usr/local/red5/webapps/openmeetings/jod/xstream-1.3.1.jar", -jar, /usr/local/red5/webapps/openmeetings/jod/jodconverter-cli-2.2.2.jar, /usr/local/red5/webapps/openmeetings/uploadtemp/files/c1d45253ad7510ba879d2169a08e2141.docx, /usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.pdf]
Name: error
Value: ERROR: connection failed. Please make sure OpenOffice.org is running and listening on port 8100.
Name: process
Value: doJodConvert
Name: exitValue
Value: 0
Name: process
Value: generateXMLDocument
Name: exitValue
Value: 1
Name: command
Value: [convert, -thumbnail, 80, /usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.pdf, /usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/_thumb_page-%04d.jpg]
Name: error
Value: convert: unable to open image `/usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.pdf': @ error/blob.c/OpenBlob/2588.convert: missing an image filename `/usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/_thumb_page-%04d.jpg' @ error/convert.c/ConvertImageCommand/3015.
Name: process
Value: generateBatchThumbByWidth
Name: exitValue
Value: 0
Name: process
Value: processPDF
Name: exitValue
Value: 1
Name: command
Value: [pdf2swf, -s, insertstop, -i, /usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.pdf, /usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.swf]
Name: error
Value: Error: Couldn't open file '/usr/local/red5/webapps/openmeetings/upload/files/c1d45253ad7510ba879d2169a08e2141/c1d45253ad7510ba879d2169a08e2141.pdf'
Name: process
Value: generateSwf





On Mon, Jul 25, 2011 at 1:06 AM, Mayank Jain <[email protected] <mailto:[email protected]>> wrote:

    On 7/24/2011 4:13 AM, mtl wrote:

        Hi,

        I am using openmeetings_1_7_0_r3822.     I cannot upload .doc
        documents, or .xml.       All that shows is the "deleted" jpg.

        In addition, when uploading .pdf I cannot scroll to view the
        end of the pages.   It doesn't matter what sizing I adjust the
        resolution of the file inside the whiteboard to, I cannot get
        .pdf's to show in full.   The scroll bar just won't allow me
        to see the end of the document so that a viewer can see to
        read it easily, YET, with any jpeg files, this is completely
        the opposite.   I can select "select an object" and move the
        jpeg anywhere I want in the screen, resize so that my students
        can easily read the file.

    Mlt,

    It would be great if you can provide the sample documents or
    better would be to contact swftools mailing list.

    Regards,
    Mayank Jain


        Can anyone assist to fix these problems?    Thanks in advance


        mtl
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