Hi Alexey, I had the same problem recently. I rebooted the server and also switched browsers (from Chrome to IE) to get it to work.
Good luck! Gary From: Alexey Ermakov [mailto:[email protected]] Sent: Friday, June 08, 2012 12:21 PM To: [email protected] Cc: George Kirkham Subject: <Ext> Re: Download recordered video Hello George, Thank you for the quick reply. I tried to click these buttons few times, but download did not started. So I decided that I'm not able to download files till they're not processed. Am I wrong? Best regards, Alexey On 08.06.2012 21:06, George Kirkham wrote: Alexey, At the bottom left corner of the “Recordings” page where you would watch the recording you should see to buttons, I would suggest you select “AVI” format to download. Please see the attached image where I have circled in read the two buttons. [cid:[email protected]] Thanks, George Kirkham From: Alexey Ermakov [mailto:[email protected]] Sent: Saturday, 9 June 2012 2:00 AM To: [email protected]<mailto:[email protected]> Subject: Download recordered video Hello. I've recordered few videos during a presentation this morning. Now I want to download them but I see a message that video is yet ready for watching. I don't want to watch it online, just need to get it as soon as possible. Is there any way to download video if it's not processed yet for online preview? -- Best regards, Alexey
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