Hi Alex,
Please send an email to the following account to subscribe to their
mail service,
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once you subscribe, you can send your questions to the following
account to seek their advise.
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They are very quick in answering emails.
Best regards,
Ching
On 21 Jun 2012, at 1:23 PM, Alex Yau [ReadySpace] wrote:
Dear Ching,
In the installation we got error:
2012-06-21 13:21:45,030 [http-0.0.0.0-5080-1] ERROR o.a.c.c.C.[.[.
0.0.0.[.[Install] - Servlet.service() for servlet Install threw
exception
java.lang.NullPointerException: null
at
org
.apache
.velocity.tools.view.VelocityView.performMerge(VelocityView.java:
942) ~[velocity-tools-jar-2.0.jar:20]
at
org.apache.velocity.tools.view.VelocityView.merge(VelocityView.java:
902) ~[velocity-tools-jar-2.0.jar:2.0]
at
org
.apache
.velocity
.tools
.view.VelocityViewServlet.mergeTemplate(VelocityViewServlet.java:
318) ~[velocity-tools-jar-2.0.jar:2.0]
at
org
.apache
.velocity
.toolsview.VelocityViewServlet.doRequest(VelocityViewServlet.java:
220) ~[velocity-tools-jar-2.0.jar:2.0]
at
org
.apache
.velocity
.tools.view.VelocityViewServlet.doPost(VelocityViewServlet.java:192)
~[velocity-tools-jar-2.0.jar:2.0]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:637)
~[javaee-api-5.1.2.om.jar:na]
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
~[javaee-api-5.1.2.om.jar:na]
at
org
.apache
.catalina
.core
.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:
290) ~[catalina-6.0.32.jar:6.0.32]
at
org
.apache
.catalina
.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:
206) ~[catalina-6.0.32.jar:6.0.32]
at
org
.openmeetings
.servlet
.outputhandler
.ServletRequestExFilter.doFilter(ServletRequestExFilter.java:53)
~[openmeetings-2.0.0-SNAPSHOT.jar:na]
at
org
.apache
.catalina
.core
.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:
235) ~[catalina-6.0.32.jar:6.0.32]
at
org
.apache
.catalina
.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:
206) ~[catalina-6.0.32.jar:6.0.32]
at
org
.red5.logging.LoggerContextFilter.doFilter(LoggerContextFilter.java:
77) ~[red5.jar:na]
at
org
.apache
.catalina
.core
.ApplicationFilterChain.internalDoFilter(ApplicationFilterChainjava:
235) ~[catalina-6.0.32.jar:6.0.32]
at
org
.apache
.catalina
.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:
206) ~[catalina-6.0.32.jar:6.0.32]
at
org
.apache
.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:
233) ~[catalina-6.0.32.jar:6.0.32]
at
org
.apache
.catalina.core.StandardContextValve.invoke(StandardContextValve.java:
191) [catalina-6.0.32.jar:6.0.32]
at
org
.apache
.catalina
.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
[catalina-6.0.32.jar:6.0.32]
at
org
.apache
.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
[catalina-6.0.32.jar:6.0.32]
at
org
.apache
.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
[catalina-6.0.32.jar:6.0.32]
at
org.apache.catalinavalves.AccessLogValve.invoke(AccessLogValve.java:
554) [catalina-6.0.32.jar:6.0.32]
at
org
.apache
.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:
109) [catalina-6.0.32.jar:6.0.32]
at
org
.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:
298) [catalina-6.0.32.jar:6.0.32]
at
org
.apache.coyote.http11.Http11Processor.process(Http11Processor.java:
859) [tomcat-coyote-6.0.32.jar:6.0.32]
at org.apache.coyote.http11.Http11Protocol
$Http11ConnectionHandler.process(Http11Protocol.java:588) [tomcat-
coyote-6.0.32.jar:6.0.32]
at org.apache.tomcat.util.net.JIoEndpoint
$Worker.run(JIoEndpoint.java:489) [tomcat-coyote-6.0.32.jar:6.0.32]
at java.lang.Thread.run(Thread.java:662) [na:1.6.0_30]
And we try to find the solution on that but cannot get it. Do you
know where we can get help or can you ask openmeeting? Thank.
Best Regards,
Alex Yau
ReadySpace Ltd - Cloud and Managed Hosting Professionals
http://www.readyspace.com.hk
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Ticket Details
---------------------------------
Ticket ID: UXG-254-78186
Department: Support [Hong Kong]
Type: Issue
Status: Attended - Need followup
Priority: Medium
Support Center: https://helpdesk.readyspace.com/indexphp?
