I tested the last plugin with Openmeetings version 2.0 and SugarCRM version 6.3.4 and 6.5.2. I could reproduce the issue partially only on SugarCRM version 6.3.4. Here is a late configuration loading, after a configuration update I needed to logout and login again to use the new configuration data. In version 6.5.2 the plugin work fine.
You can try to debug this file: http://svn.apache.org/viewvc/incubator/openmeetings/trunk/plugins/sugarcrm/SugarModules/modules/openmeetings/openmeetings_gateway/openmeetings_gateway.php?view=markup&pathrev=1373569 Line 70-71, to check that the correct userpass and username are used. Which version of SugarCRM do you use. Best Regards Eugen 2012/8/16 Luke Ledgerd <[email protected]>: > I think I'm using SVN for both. > > Definately the latest SVN version for the SugarCRM plugin. > > I'll double check that I'm running the latest SVN version to match for > the openmeetings server. > I recall I installed a nightly build version last week. > > Luke > > > On 08/16/2012 03:07 AM, Eugen Schwert wrote: >> Can you please tell which version of the plugin and what version of >> OpenMeetngs you are using. >> We use REST instead of SOAP in plugin version of Apache. >> >> Best Regards >> Eugen >> >> 2012/8/15 Luke Ledgerd <[email protected]>: >>> Re-installed the latest SVN updated module into SugarCRM. >>> Flushed the openmeetings database and re-ran the installation wizard. >>> Still no joy with the login. I don't think I can invest any more time >>> without some help. I'm going to start testing the SOAP interface. >>> >>> Then of course quick repair and rebuild. Still no joy. Any pointers >>> for debugging? >>> >>> The problem appears to be with session management. >>> >>> >>> DEBUG 08-15 12:25:18.106 UserWebService.java 7099688 92 >>> org.openmeetings.axis.services.UserWebService [http-0.0.0.0-5080-1] - >>> SPRING LOADED getSession -- >>> DEBUG 08-15 12:25:18.107 Sessionmanagement.java 7099689 72 >>> org.openmeetings.app.data.basic.Sessionmanagement >>> [http-0.0.0.0-5080-1] - startsession :: startsession >>> DEBUG 08-15 12:25:18.107 ManageCryptStyle.java 7099689 41 >>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>> getInstanceOfCrypt: >>> org.openmeetings.utils.crypt.ManageCryptStyle@31f30d47 >>> DEBUG 08-15 12:25:18.108 ManageCryptStyle.java 7099690 43 >>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>> getInstanceOfCrypt: >>> org.openmeetings.app.data.basic.Configurationmanagement@26bd90da >>> DEBUG 08-15 12:25:18.108 ManageCryptStyle.java 7099690 50 >>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>> configKeyCryptClassName: >>> org.openmeetings.utils.crypt.MD5Implementation >>> DEBUG 08-15 12:25:18.117 Usermanagement.java 7099699 262 >>> org.openmeetings.app.data.user.Usermanagement [http-0.0.0.0-5080-1] - >>> Login user SID : Stored Permanent :false >>> DEBUG 08-15 12:25:18.122 Usermanagement.java 7099704 275 >>> org.openmeetings.app.data.user.Usermanagement [http-0.0.0.0-5080-1] - >>> debug SIZE: 1 >>> DEBUG 08-15 12:25:18.123 ManageCryptStyle.java 7099705 41 >>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>> getInstanceOfCrypt: >>> org.openmeetings.utils.crypt.ManageCryptStyle@31f30d47 >>> DEBUG 08-15 12:25:18.123 ManageCryptStyle.java 7099705 43 >>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>> getInstanceOfCrypt: >>> org.openmeetings.app.data.basic.Configurationmanagement@26bd90da >>> DEBUG 08-15 12:25:18.124 ManageCryptStyle.java 7099706 50 >>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>> configKeyCryptClassName: >>> org.openmeetings.utils.crypt.MD5Implementation >>> INFO 08-15 12:25:18.179 Usermanagement.java 7099761 287 >>> org.openmeetings.app.data.user.Usermanagement [http-0.0.0.0-5080-1] - >>> chsum OK: 1 >>> DEBUG 08-15 12:25:18.180 Sessionmanagement.java 7099762 220 >>> org.openmeetings.app.data.basic.Sessionmanagement >>> [http-0.0.0.0-5080-1] - updateUser User: 1 || >>> ERROR 08-15 12:25:18.183 Sessionmanagement.java 7099765 237 >>> org.openmeetings.app.data.basic.Sessionmanagement >>> [http-0.0.0.0-5080-1] - Could not find session to Update >>> >>> >>> On Wed, Aug 15, 2012 at 6:29 PM, Eugen Schwert <[email protected]> >>> wrote: >>>> Hi Luke, >>>> >>>> try to *Repair->Quick Repair and Rebuild* in admin area. Than logout >>>> and login again in SugarCRM. >>>> >>>> Best Regards >>>> Eugen >>>> >>>> 2012/8/15 Luke Ledgerd <[email protected]>: >>>>> I have been having trouble with the SugarCRM plugin from SVN. >>>>> >>>>> It was failing earlier due to low memory but now I can't authenticate. >>>>> >>>>> Here is the TCP traffic stream: >>>>> >>>>> "GET /openmeetings/services/UserService/getSession HTTP/1.1 >>>>> Host: crm.hiled.biz:5080 >>>>> Accept: */* >>>>> >>>>> HTTP/1.1 200 OK >>>>> Server: Apache-Coyote/1.1 >>>>> Content-Type: application/xml;charset=UTF-8 >>>>> Transfer-Encoding: chunked >>>>> Date: Tue, 14 Aug 2012 10:56:27 GMT >>>>> >>>>> 391 >>>>> <ns:getSessionResponse >>>>> xmlns:ns="http://services.axis.openmeetings.org";><ns:return >>>>> xmlns:ax29="http://domain.beans.persistence.app.openmeetings.org/xsd"; >>>>> mlns:ax25="http://user.beans.persistence.app.openmeetings.org/xsd"; >>>>> xmlns:ax26="http://adresses.beans.persistence.app.openmeetings.org/xsd"; >>>>> xmlns:ax23="http://basic.beans.data.app.openmeetings.org/xsd"; >>>>> mlns:ax21="http://basic.beans.persistence.app.openmeetings.org/xsd"; >>>>> xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"; >>>>> xsi:type="ax21:Sessiondata"><ax21:id>66</ax21:id><ax21:language_id >>>>> xsi:nil="true" <ax21:organization_id xsi:nil="true" >>>>> /><ax21:refresh_time>2012-08-14</ax21:refresh_time><ax21:sessionXml >>>>> xsi:nil="true" >>>>> /><ax21:session_id>0ad8472d7961bc501ff516b94d902f1a</ax21:session_id>ax21:starttermin_time>2012-08-14</ax21:starttermin_time><ax21:storePermanent >>>>> xsi:nil="true" /><ax21:user_id xsi:nil="true" >>>>> /></ns:return></ns:getSessionResponse>> 0 >>>>> "> Then it borks. >>>>> >>>>> Here is the sugarCRM and openmeetings logs >>>>> >>>>> >>>>> Tue Aug 14 11:23:16 2012 [3560][1][DEBUG] rebuilding cache for >>>>> openmeetings >>>>> Tue Aug 14 11:23:16 2012 [3560][1][INFO] Query:SELECT * FROM >>>>> fields_meta_data WHERE custom_module='openmeetings' AND deleted = 0 >>>>> Tue Aug 14 11:23:16 2012 [3560][1][INFO] Query Execution >>>>> Time:0.00024509429931641 >>>>> Tue Aug 14 11:23:16 2012 [3560][1][DEBUG] Performing pre_action >>>>> Tue Aug 14 11:23:16 2012 [3560][1][DEBUG] SugarController:: >>>>> performing pre_save. >>>>> Tue Aug 14 11:23:16 2012 [3560][1][DEPRECATED] SugarBean.php: >>>>> unformat_all_fields() is deprecated >>>>> Tue Aug 14 11:23:16 2012 [3560][1][DEBUG] Performing action: >>>>> action_save MODULE: openmeetings >>>>> Tue Aug 14 11:23:16 2012 [3560][1][DEBUG] Hook called: >>>>> openmeetings::before_save >>>>> Tue Aug 14 11:23:16 2012 [3560][1][DEBUG] Including module specific >>>>> hook file for custom/modules/openmeetings >>>>> Tue Aug 14 11:23:16 2012 [3560][1][DEBUG] Creating new instance of >>>>> hook class openmeetingsRoomManagament without parameters >>>>> DEBUG 08-14 11:23:16.550 UserWebService.java 2985056 92 >>>>> org.openmeetings.axis.services.UserWebService [http-0.0.0.0-5080-1] - >>>>> SPRING LOADED getSession -- >>>>> DEBUG 08-14 11:23:16.551 Sessionmanagement.java 2985057 72 >>>>> org.openmeetings.app.data.basic.Sessionmanagement >>>>> [http-0.0.0.0-5080-1] - startsession :: startsession >>>>> DEBUG 08-14 11:23:16.552 ManageCryptStyle.java 2985058 41 >>>>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>>>> getInstanceOfCrypt: >>>>> org.openmeetings.utils.crypt.ManageCryptStyle@56d9ec7f >>>>> DEBUG 08-14 11:23:16.552 ManageCryptStyle.java 2985058 43 >>>>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>>>> getInstanceOfCrypt: >>>>> rg.openmeetings.app.data.basic.Configurationmanagement@50530374 >>>>> DEBUG 08-14 11:23:16.553 ManageCryptStyle.java 2985059 50 >>>>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>>>> configKeyCryptClassName: >>>>> org.openmeetings.utils.crypt.MD5Implementation >>>>> DEBUG 08-14 11:23:16.564 Usermanagement.java 2985070 262 >>>>> org.openmeetings.app.data.user.Usermanagement [http-0.0.0.0-5080-1] - >>>>> Login user SID : Stored Permanent :false >>>>> DEBUG 08-14 11:23:16.573 Usermanagement.java 2985079 275 >>>>> org.openmeetings.app.data.user.Usermanagement [http-0.0.0.0-5080-1] - >>>>> debug SIZE: 1 >>>>> DEBUG 08-14 11:23:16.574 ManageCryptStyle.java 2985080 41 >>>>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>>>> getInstanceOfCrypt: >>>>> org.openmeetings.utils.crypt.ManageCryptStyle@56d9ec7f >>>>> DEBUG 08-14 11:23:16.575 ManageCryptStyle.java 2985081 43 >>>>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>>>> getInstanceOfCrypt: >>>>> rg.openmeetings.app.data.basic.Configurationmanagement@50530374 >>>>> DEBUG 08-14 11:23:16.575 ManageCryptStyle.java 2985081 50 >>>>> org.openmeetings.utils.crypt.ManageCryptStyle [http-0.0.0.0-5080-1] - >>>>> configKeyCryptClassName: >>>>> org.openmeetings.utils.crypt.MD5Implementation >>>>> Tue Aug 14 11:23:16 2012 [3560][1][DEBUG] Hook called: >>>>> ::server_round_trip >>>>> Tue Aug 14 11:23:16 2012 [3560][1][DEBUG] Calling MySQLi::disconnect() >>>>> >>>>> I'm going to debug this more tomorrow. >>>>> >>>>> Any advice would be gratefully received. > >
