# The December 2019 Open Organization Ambassadors Report
## Contents
{1} Editor's Notes
{2} Ambassador Publications
{3} Site Stats
{4} Monthly Highlights
{5} Looking Ahead
{6} Ambassador Notes
## {1} Editor's Notes
And here it is—either the final report of 2019, or the first of 2020,
depending on your perspective!
In December, open organization community materials generated 12,270 page
views. We published four new articles, and our books received 268 total
downloads. We also maintained top search positions for critical queries
in our field.
My most sincere thanks to all our readers, writers, contributors, and
ambassadors for everything they've done to make this community so
spectacularly special. Observing our growth this year has been one of my
most treasured privileges.
Editorially yours,
Bryan
## {2} Ambassador Publications
Ambassadors published the following articles in December:
* Heidi Hess von Ludewig (with Tracy Giuliani): "What we risk when we
open up to customers (and why it's worth it)"
https://opensource.com/open-organization/19/12/customer-empowerment-trust
## {3} Site Stats
The most-read article of the month was:
Tracy Giuliani and Heidi Hess von Ludewig: "What we risk when we open up
to customers (and why it's worth it)"
https://opensource.com/open-organization/19/12/customer-empowerment-trust
Views: 320
Additional metrics:
- Page views for December: 12,270 (November: 13,443; October: 15,053)
- Organize for Innovation downloads in December: 60 (November: 54;
October: 40)
- Workbook downloads in December: 42 (November: 46; October: 41)
- Guide to IT Culture Change downloads in December: 37 (November: 39;
October: 43)
- Guide for Educators downloads in December: 33 (November: 49; October: 116)
- Leaders Manual downloads in December: 38 (November: 41; October: 35)
- Field Guide downloads in December: 33 (November: 42; October: 44)
- Open Organization Definition downloads in December: 25 (November: 29;
October: 15)
## {4} Monthly Highlights
2019 marked the fourth year of the Open Organization Initiative. In
2019, we saw:
- 55 new, open-licensed community articles published
- 170,184 page views to open organization community materials
- 3,843 downloads of volumes in the _Open Organization_ book series
- 1,203 new Twitter followers
- 52.17% open rate and 8.98% clickthrough rate from our newsletter
- No. 1 search position for query "what is open organization"
Topping numbers like that in 2020 will certainly be challenging. But as
the open organization community never ceases to amaze, I have no doubt
we will.
## {5} Looking Ahead
- The next Open Organization Ambassadors meeting will occur January 16,
2020, at 09:00 Eastern / 14:00 UTC / 15:00 CET. A meeting agenda is
taking shape.[1] All attendees are welcome (encouraged!) to add their
items to it.
[1]
https://www.theopenorganization.community/t/january-16-2020-meeting-notes/105
## {6} Ambassador Notes
### Heather Leson
"I recently retired from the board of the Open Street Map Foundation and
cited the Open Organization Definition in my farewell blog post. It's
now live.[1] I also mentioned open organizations on a recent podcast."[2]
### Ron McFarland
"I'm working on two new articles for 2020. The first is a detailed
follow-up to an article on communication technology (releasing in early
January). I am also considering a review of the book *Nine Lies about
Work*,[3] a good read that have given me a few ideas to think about."
[1] https://www.openstreetmap.org/user/Heather%20Leson/diary/391598
[2]
https://digitalimpact.io/data-is-going-local-thanks-to-human-centered-design/
[3] https://www.marcusbuckingham.com/
++ (END) ++
(Happy new year!—BB)
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