OpenPKG CVS Repository
http://cvs.openpkg.org/
____________________________________________________________________________
Server: cvs.openpkg.org Name: Thomas Lotterer
Root: /e/openpkg/cvs Email: [EMAIL PROTECTED]
Module: openpkg-web Date: 04-Aug-2003 12:29:00
Branch: HEAD Handle: 2003080411290000
Modified files:
openpkg-web bugdb.wml
Log:
move from jitterbug to rt
Summary:
Revision Changes Path
1.3 +24 -6 openpkg-web/bugdb.wml
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patch -p0 <<'@@ .'
Index: openpkg-web/bugdb.wml
============================================================================
$ cvs diff -u -r1.2 -r1.3 bugdb.wml
--- openpkg-web/bugdb.wml 27 Nov 2001 14:58:01 -0000 1.2
+++ openpkg-web/bugdb.wml 4 Aug 2003 10:29:00 -0000 1.3
@@ -5,11 +5,29 @@
<h1>Bug Database</h1>
-We run a Jitterbug-based Bug Database for the OpenPKG project.
-There are two access methods for entering the system:
+We run a Request Tracker (RT) based Bug Database for the OpenPKG project
+under <a href="http://rt.openpkg.org/";>rt.openpkg.org</a>.
-<ul>
-<li><a href="bugdb/guest">Guest Access</a>
-<li><a href="bugdb/admin">Administrator Access</a> (requires login)
-</ul>
+<h2>New Ticket</h2>
+You can submit a request by sending an email to
+<a href="mailto:[EMAIL PROTECTED]">[EMAIL PROTECTED]</a>
+<h2>Open Tickets</h2>
+Guest users can view new,
+<a href="https://rt.openpkg.org/SelfService/?user=guest&pass=guest";>open</a>
+and stalled tickets.
+
+<h2>Closed Tickets</h2>
+Guest users can view
+<a
href="https://rt.openpkg.org/SelfService/Closed.html?user=guest&pass=guest";>closed</a>
(resolved)
+and rejected tickets.
+
+<h2>Ticket Status</h2>
+<table border=0>
+ <tr><td>new</td><td>submitted items waiting in incoming queue</td></tr>
+ <tr><td>open</td><td>work in progress</td></tr>
+ <tr><td>stalled</td><td>deferred for later investigation</td></tr>
+ <tr><td>resolved</td><td>problem fixed</td></tr>
+ <tr><td>reject</td><td>no problem, impossible, out of scope, false
alarm</td></tr>
+ <tr><td>deleted</td><td>spam and other trash (invisible but causing numbering
gaps)</td></tr>
+</table>
@@ .
______________________________________________________________________
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