On 03/18/2010 09:07 AM, Martin Paljak wrote:
> On Mar 17, 2010, at 08:31 , Tomas Gustavsson wrote:
>> None of the big HSM vendors
>> license per storage, it's simple one-time purchase price of the HSM
>> hardware (+ support costs that are a percentage of the price).
>
> Just curious: what does the support cost include and am I disallowed to use 
> the hardware or software if I don't pay the support cost?
>

Usually you can use the HSM fine without support (if you can stand the 
sales persons constant calls :-)).
Support includes firmware and software updates as well as 
phone/email/etc support for issues about the usage that you may encounter.
We have run across the occasional bug in HSMs...

Cheers,
Tomas
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