Try the missing combination
InternalAddress=0.0.0.0 ExternalHostName=ucsim1.irc.uc.edu <http://ucsim1.irc.uc.edu>

On 3/30/2011 8:11 AM, Fleep Tuque wrote:
Hi Edmund,

Nod I've tried that permutation too, no luck. Here are the combinations I've tried so far:

Test 1:  InternalAddress = 10.23.23.x  ExternalHostName = 129.137.2.x
Result On-Campus: FAIL Result Off-Campus: FAIL

Test 2: InternalAddress = 0.0.0.0 ExternalHostName = 129.137.2.x
Result On-Campus: FAIL Result Off-Campus: FAIL

Test 3: InternalAddress = 10.23.23.x ExternalHostName = ucsim1.irc.uc.edu <http://ucsim1.irc.uc.edu>
Result On-Campus: SUCCESS Result Off-Campus: FAIL

Test 4: InternalAddress = ucsim1.irc.uc.edu <http://ucsim1.irc.uc.edu> ExternalHostName = ucsim1.irc.uc.edu <http://ucsim1.irc.uc.edu>
Result: Opensim.exe crashes

Leaving at the default InternalAddress = 0.0.0.0 and ExternalHostName = SYSTEMIP works for on campus users but not for off campus users.

Has anyone else run into this problem with a campus or corporate firewall? How did you resolve it?

Thanks again,

- Chris


Chris M. Collins (SL: Fleep Tuque)
Project Manager, UC Second Life
Second Life Ambassador, Ohio Learning Network
UCit Instructional & Research Computing
University of Cincinnati
406E Zimmer Hall
PO Box 210088
Cincinnati, OH 45221-0088
(513)556-3018
[email protected] <mailto:[email protected]>

UC Second Life: http://homepages.uc.edu/secondlife
OLN Second Life: http://www.oln.org/emerging_technologies/emtech.php




On Wed, Mar 30, 2011 at 11:03 AM, Edmund Edgar <[email protected] <mailto:[email protected]>> wrote:

    Hi Fleep.

    Maybe you've already tried this, but I'd suggest setting
    ExternalHostName as your external IP (129.137.2.x) rather than your
    hostname (ucsim1.irc.uc.edu <http://ucsim1.irc.uc.edu>).

    Behind NAT, some places (including Amazon EC2, I found) use an (IMHO
    evil) thing called Split DNS (or "Split Brain DNS"), where the IP
    address you get inside the firewall is different to the one you get
    outside your firewall. This may be causing your OpenSim box to think
    that ucsim1.irc.uc.edu <http://ucsim1.irc.uc.edu> is 10.23.23.x
    rather than 129.137.2.x.

    HTH, let us know how you get on.

    On 30 March 2011 23:44, Fleep Tuque <[email protected]
    <mailto:[email protected]>> wrote:
    > the client
    > correctly uses the external IP to communicate with the robust
    server, but
    > after the authentication process, I see the client trying to
    send packets to
    > the simulator machine's internal IP (10.23.23.x) instead of an
    external IP
    > address (129.137.2.x).
    > [snip]
    > In the region.ini file I've tried
    > various permutations of the InternalAddress and ExternalHostName
    variables,
    > currently InternalAddress is set to the internal IP 10.23.23.x
    and the
    > ExternalHostName is set to the hostname ucsim1.irc.uc.edu
    <http://ucsim1.irc.uc.edu> (the box running
    > opensim.exe).

    --
    Edmund Edgar
    Founder, KK Social Minds
    Educational Technology for the Web and Virtual Worlds

    [email protected] <mailto:[email protected]>
    +81 090 3912 3380 <tel:%2B81%20090%203912%203380>
    Skype: edmundedgar
    Second Life: Edmund Earp
    Linked In: edmundedgar
    Twitter: @edmundedgar
    http://www.socialminds.jp
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