The right combination is internal=0.0.0.0 and external=domain name. If that combination doesn't work off campus, it's either a firewall issue or a dns issue -- your logs confirmed that was a firewall issue.

On 4/5/2011 7:34 AM, Fleep Tuque wrote:
Gary's explanation that an IP address instead of a hostname is being passed to the client for the UDP handshake seems to fit the symptoms I'm seeing. We have verified that UDP ports are open in the firewall and that UDP packets can be sent and received from off campus, so I'm 99.99% sure that this isn't a firewall problem.

I've also double checked the opensim.ini, robust.ini, gridcommon.ini, and region.ini files and do not have a single IP address listed anywhere, all the configuration options I've set use a hostname. However, when I try to connect with a client from off campus and capture packet traffic with Wireshark, I see the TCP packets being sent to the right destination IP address, but the UDP packets are being sent to an internal IP address (10.23.23.x) which of course will never work from off campus. Something is sending the client that internal IP address to be sure! :)

- Chris/Fleep


Chris M. Collins (SL: Fleep Tuque)
Project Manager, UC Second Life
Second Life Ambassador, Ohio Learning Network
UCit Instructional & Research Computing
University of Cincinnati
406E Zimmer Hall
PO Box 210088
Cincinnati, OH 45221-0088
(513)556-3018
[email protected] <mailto:[email protected]>

UC Second Life: http://homepages.uc.edu/secondlife
OLN Second Life: http://www.oln.org/emerging_technologies/emtech.php





On Tue, Apr 5, 2011 at 7:57 AM, Diva Canto <[email protected] <mailto:[email protected]>> wrote:

    On 4/4/2011 9:23 PM, Gary Beck wrote:

        Diva Canto wrote:

            DNS resolution is made by the client. The server simply
            passes the name over. Make sure to use domain names
            consistently in all configuration files.

        ----------------------------------------------------------------------
        My testing seems to show the IP address rather than domain
        name is passed to the client for region/UDP.

        I have one region using ExternalHostName=SYSTEMIP and the
        others using ExternalHostName=something.dyndns-mail.com
        <http://something.dyndns-mail.com>
        I run Opensim 0.7.0.2 on a VISTA system, stand alone mode,
        client access both local and external, NAT loopback on.
        All that works fine.


    SYSTEMIP is an IP address. If that's what you have, that's what
    will be sent to the client.
    I suggest people people use domain names everywhere for
    ExternalHostName and do local DNS mapping if necessary -- this may
    be needed in home networks.


        One other item I found that suggests IP addresses are being
        passes rather than domain names is the Entity Transfer Module
        entries in the server log
        2011-04-04 22:24:53,759 INFO  -
        OpenSim.Region.CoreModules.Framework.EntityTransfer.EntityTransferModule
        [ENTITY TRANSFER MODULE]: Starting to inform client about
        neighbour 999, 999(174.124.181.36:9009
        <http://174.124.181.36:9009>)


    This has nothing to do with client communications -- it's the
    backend server-to-server communications for handing the agent over
    to the other sim.


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