Hi Tiago,

It seems like my app is still blocked for most of my users. I can access my
app just fine with my Orkut account, but many users are complaining that
they still can not access my app through Orkut.

I contacted one of my users, and she says she has not removed my app, but
she still can not access my app in Orkut. Interestingly enough, if I visit
her profile it looks like she does not have my app installed at all.

Here is the link to her profile:
http://www.orkut.com/Main#Profile?uid=17322251415439920421

Here is a link to another user with the same problem:
http://www.orkut.com/Main#Profile?uid=269369253208698516

I also noticed a spike in registrations to my app from Facebook, which makes
me think that many users that still have no access to my app through Orkut,
are registering through Facebook. However, I would much rather have them
stay in Orkut, since Orkut is a much better and friendlier platform for
developers in my opinion.

Finally, I noticed a big drop in my traffic from Orkut. My traffic in the
last three days has been about 25% of what it used to be last Thursday, July
22 (see attached pic).

I hope you can take a look at this issue at your earliest convinience.

Please let me know if there is anything that I can do to help you to solve
this issue.

Thanks in advance,
René


2010/7/24 Tiago Silveira <[email protected]>

> Thanks for notifying us, René!
>
> We're experimenting with automated bad content detection and your app
> is definitely a false positive. The description of your app says
> "18+", that might have fooled our automatic reviewer. Your app was
> manually cleared and should be visible again in the next few hours.
>
> If anyone else notices that their long-lived apps are suddenly
> rejected, please contact us immediately.
>
> Thanks,
> Tiago
>
> On Jul 23, 8:28 pm, René Tapia <[email protected]> wrote:
> > Hello, my app has not been available since this morning.
> >
> > My app's info page:
> >    http://www.orkut.com/AppInfo.aspx?appId=1078012827336
> >
> > returns:
> >    "This gadget has not yet cleared the review process"
> >
> > I believe this is related to the app reviewer bug. This happened a few
> days
> > ago, and it is happening again now.
> >
> > My app was approved about 2 years ago, and has been in production since
> > then.
> >
> > My users can not access my app and are asking me what is going on.
> >
> > I would really appreciate it, if you could take a look, as soon as it is
> > possible for you.
> >
> > Thanks in advance and best regards,
> > Rene Tapia
>
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