Hi,

On Fri, Jan 04, 2008 at 05:28:55PM -0800, Gary Winiger wrote:
> > Is this the only customer dependent on the feature?
> 
>       I think there are 3 external CUs.  As I understand it from
>       Paul and Brent Paulson (also RPE), they will be happy with
>       an official statement from Sun that these interfaces are
>       not supported on S10, and delighted if there is replacement
>       functionality.
[...]
>       I'll let Paul pipe up here as well ;-)

That is also my understanding. As for how many customers are using it,
I cannot give as thorough an answer as I'd like, but here's my best
shot. There are three external service requests on the bug itself but
I am afraid I have not been directly involved with their creation so I
cannot give full details on how important the feature is to them.

As for the three actual Escalations (1-21504816, 1-18652362 and
1-10503277), the first is the on-going customer case that sparked this
EOF request. They intend to use auditing in a future S10 roll-out and
while investigating that, they discovered that the '-setfsize' feature
does not work and escalated it. As Gary suggests, they mostly want to
tie up the loose end, and are happy for Sun to document that the
feature no longer works by removing it from the existing man
pages. Replacement functionality would be welcome though.

Escalation 1-18652362 is an external customer escalation, however,
reading through the old case notes (RPE was not involved in the
escalation) I cannot really get an accurate picture of exactly what
happened, but it seems that the customer became unresponsive early on
and the issue was never really progressed beyond the initial report.

The final escalation 1-10503277 was an internal escalation that was
initiated chiefly due to auditing not being large file aware (bug
6261894), for which '-setfsize' was desired as a workaround. Once bug
6261894 was fixed, the internal customer no longer needed to use the
'-setfsize' feature and so the escalation was closed.

So from these three cases it does not seem there is a high customer
demand for the feature (when taken into account alongside the fact
that it has been completely non-functional since S10 FCS).

Hopefully this helps provide some background.

Thanks, - Paul

-- 
Paul Roberts, Solaris RPE Security Vulnerability Team
PGP public key: http://rpeweb.uk/~pr131582/publickey.asc
Esperanto parolata (<http://lernu.net>)

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