On 8/22/06, Kuldip Oberoi <[EMAIL PROTECTED]> wrote:
Hi Joerg,
There are a few methods to provide feedback to the product team:
1. Sun Developer Service Plans/Sun Support Services Plans ($$)
developers.sun.com/services
This offers the official bug escalation process.
2. Bug Submittal (free)
http://bugs.sun.com
Report a bug. The team will see it, but it will not necessarily be
escalated for a priority fix.
In addition, there are a few additional mechanisms for support:
3. Sun Developer Expert Assistance ($)
http://developers.sun.com/services/expertassistance/
Incident level support- help review flags, etc.
4. Sun Studio forums (free)
http://developers.sun.com/prodtech/cc/community/
Community forums.
Of courses, in all cases, it is helpful to have example code, makefile,
etc. to help illustrate the issue.
The "Community forums" are a pain to use. I wish you would listen to
the requests and replace them with a normal mailman mailing list.
--
Holger
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