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> Matt Ingenthron wrote:
> >
> > This makes sense and I've had similar experiences
> myself.  I guess the 
> > reason I suggested it is there has been,
> historically, a 
> > formal/scalable way to raise the profile on bugs
> affecting Solaris 
> > that is not always well understood by people
> outside Sun.
> > email definitely works, makes a more personal
> connection that allows 
> > for the kind of collaboration you describe above,
> and I don't want to 
> > discount it.  Still, it's susceptible to getting
> lost in a 
> > mailbox/organization change/etc., where the bug
> record lives on with 
> > an RE and responsible manager in perpetuity.
>  That's why I suggested it.
> Since I'm not the expert and in the minority here,
>  I'll consider it a 
>  lesson learned and be quiet now.  :)
> 
> > - Matt
> >
> I'm not trying to school you here Matt - I'm sorry if
> it came across 
> that way.
> 
> What I was trying to say is that there isn't a
> process where as an 
> internal contributer, I can really
> raise the priority on a bug. I've been in the same
> boat at other companies.
> 
> If we step back here, I think what you are saying is
> that you would like 
> a way to add a note
> to the bug itself. And that feature is lacking. I
> agree that this is a 
> feature we need to develop,
> in part because of the reasons you list. For example,
> I recently had a 
> discussion with
> another engineer on a bug and he said there was some
> issue in that area 
> of code. It wasn't
> recorded in a bug comment somewhere, it was in some
> email from 3 years 
> ago. And his
> archives only went back 2 years. :->
> 
> I imagine the main issues with opening up the bug
> database for input 
> would be:
> 
> 1) Confidential information may be present.
> 2) Spammers or irresponsible additions are easy.
> 
> If you can think of other issues with opening things
> up or ways that we 
> could handle the above issues,
> I'd be interested in hearing your opinion. (And that
> is all my emails 
> are anyway, opinions, I'm not
> an expert on this stuff and I don't work on it.)

  Lack of resources.

---Bob
 
 
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