Re: Unjust Banning of residents?

Don't wast time appealing. I did and got nothing but stonewalling from 
Support.
Although they admitted they suspended my account for an invalid reason, they
would not reveal any details. Claiming only that I was using a viewer 
that "MIGHT"
violate the TPV, since it was not listed in the TPV directory.

On 8/16/2011 3:17 PM, opensource-dev-requ...@lists.secondlife.com wrote:
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> Today's Topics:
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>     1. Re: Unjust Banning of residents? (mala...@tamzap.com)
>     2. Re: Unjust Banning of residents? (Oz Linden (Scott Lawrence))
>     3. Re: Unjust Banning of residents? (Erin Mallory)
>     4. Re: OS X Lion (Yoz Grahame)
>
>
> ----------------------------------------------------------------------
>
> Message: 1
> Date: Tue, 16 Aug 2011 12:14:24 -0700
> From: mala...@tamzap.com
> Subject: Re: [opensource-dev] Unjust Banning of residents?
> To:<opensource-dev@lists.secondlife.com>
> Message-ID:<651e5d29e95ffa9e5a658e241bf17...@tamzap.com>
> Content-Type: text/plain; charset=UTF-8; format=flowed
>
> the only viewers on this computer are singularity and
> viewer-developments source code.
>
> On Tue, 16 Aug 2011 12:12:13 -0700, Brian McGroarty wrote:
>> What were some of the viewers you tested on that account? Typically,
>> the trigger would have been within the last month.
>>
>> On Tue, Aug 16, 2011 at 12:07 PM, Erin Mallory  wrote:
>>
>>> im just like wtf?? the account i got hit by (which i sent the
>>> name of to oz) is still showing active... in search... but its one
>> i
>>> rarely use.? mostly for hiding and/or testing stuff.? Im hearing
>>> the same from other people too now though in other groups im
>> in...?
>>>
>>>> Date: Tue, 16 Aug 2011 12:04:11 -0700
>>>> From: mala...@tamzap.com [1]
>>>> To: opensource-dev@lists.secondlife.com [2]
>>>> Subject: Re: [opensource-dev] Unjust Banning of residents?
>>>>
>>>> I knew it couldnt be just a single event. There is something
>>> going on
>>>> at Linden Lab and honest developers are losing their accounts
>>> over it.
>>>> On Tue, 16 Aug 2011 14:46:29 -0400, Erin Mallory wrote:
>>>>> I have been hit with this as well on one of my alts.
>>> interestingly, I
>>>>> have only ever logged that account in with v-d builds or
>>> firestorm.
>>>>> I've sent an abuse report asking for clarification. im about
>>> to
>>>>> contact support.
>>>>>
>>>>>> From: jess...@trinityenterprises.ca [3]
>>>>>> To: opensource-dev@lists.secondlife.com [4]
>>>>>> Date: Tue, 16 Aug 2011 14:41:56 -0400
>>>>>> Subject: Re: [opensource-dev] Unjust Banning of residents?
>>>>>>
>>>>>> This is interesting as our support team has had reports of
>>> this
>>>>> from some of
>>>>>> our own users. We figured it was phishing and suggested said
>>> users
>>>>> contact
>>>>>> LL. I don't know the results however...
>>>>>>
>>>>>> Jessica Lyon
>>>>>>
>>>>>> -----Original Message-----
>>>>>> From: opensource-dev-boun...@lists.secondlife.com [5]
>>>>>> [mailto:opensource-dev-boun...@lists.secondlife.com [6]] On
>>> Behalf Of
>>>>>> mala...@tamzap.com [7]
>>>>>> Sent: Tuesday, August 16, 2011 2:23 PM
>>>>>> To: Marine Kelley
>>>>>> Cc: opensource-dev@lists.secondlife.com [8]
>>>>>> Subject: Re: [opensource-dev] Unjust Banning of residents?
>>>>>>
>>>>>> I thought it was a phishing attempt as well. But the account
>>> has
>>>>> been
>>>>>> removed from second life. POOF. so unless some phisher has the
>>>>> ability
>>>>>> to terminate accounts this is as real as it gets.
>>>>>>
>>>>>>
>>>>>> On Tue, 16 Aug 2011 20:21:48 +0200, Marine Kelley wrote:
>>>>>>> Careful, it could be a phishing attempt. Do NOT click on any
>>> of
>>>>> the
>>>>>>> links inside this email (unless you're certain it comes from
>>>>> Linden
>>>>>>> Lab, but then again emails can be spoofed).
>>>>>>>
>>>>>>> On 16/08/2011, mala...@tamzap.com [9] wrote:
>>>>>>>> exactly which is why this message is so disturbing.
>>> accounts
>>>>> have
>>>>>>>> been
>>>>>>>> terminated from second life for using a viewer not listed
>>> in the
>>>>>>>> directory.
>>>>>>>>
>>>>>>>>
>>>>>>>> "This email is notification that Linden Lab has terminated
>>>>>>>> your access to the Second Life virtual world due to severe
>>>>>>>> or repeated violations of the Second Life Terms of Service
>>>>>>>> or Community Standards. Your (account name
>>> 'xxxxxxxxxxxxxxxxxx')
>>>>> and
>>>>>>>> alternate Second Life accounts have been
>>>>>>>> made permanently inaccessible."
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, 16 Aug 2011 13:33:39 -0400, Erin Mallory wrote:
>>>>>>>>> Last I checked there is no requirement to use an approved
>>> tvp.
>>>>> even
>>>>>>>>> on the tvp listing page. Looking at the policy and the
>>>>> directory
>>>>>>>>> pages, no where does it say that the viewer must be listed
>>> in
>>>>> the
>>>>>>>>> tvp...
>>>>>>>>> http://secondlife.com/corporate/tpv.php [10]
>>>>>>>>>
>>> http://wiki.secondlife.com/wiki/Third_Party_Viewer_Directory [11]
>>>>>>>>> "You may connect to Second Life using software released by
>>> a
>>>>>>>>> third-party developer. Linden Lab provides a Policy on
>>>>> Third-Party
>>>>>>>>> Viewers [1] to promote a positive and predictable
>>> experience
>>>>> for
>>>>>>>>> all
>>>>>>>>> Second Life Residents."
>>>>>>>>>
>>>>>>>>>> Date: Tue, 16 Aug 2011 10:23:21 -0700
>>>>>>>>>> From: mala...@tamzap.com [12]
>>>>>>>>>> To: opensource-dev@lists.secondlife.com [13]
>>>>>>>>>> Subject: [opensource-dev] Unjust Banning of residents?
>>>>>>>>>>
>>>>>>>>>> Violation: Third Party Viewer Usage
>>>>>>>>>> You are connecting to the grid with a viewer that is not
>>> in
>>>>> the
>>>>>>>>> third
>>>>>>>>>> party viewer directory.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> However...
>>>>>>>>>>
>>>>>>>>>> A viewer does not need to be on the Third Party Viewer
>>>>> Directory
>>>>>>>>>> in
>>>>>>>>>> order for development or usage of it to be compliant with
>>> the
>>>>>>>>>> Third
>>>>>>>>>> Party Viewer Policy (see Policy on Third-Party Viewers |
>>>>> Second
>>>>>>>>> Life)
>>>>>>>>>> and the Terms of Service. While I am sure you are well
>>> aware
>>>>> of
>>>>>>>>> this, it
>>>>>>>>>> can also be deduced through common sense that the open
>>> source
>>>>>>>>> program
>>>>>>>>>> (Snowstorm, Snowglobe, etc) would not be able to exist in
>>> an
>>>>>>>>> environment
>>>>>>>>>> where every personal compile had to be listed on the TPVD
>>>>> before
>>>>>>>>>> it
>>>>>>>>>> could even begin to undergo any form of live quality
>>> assurance
>>>>>>>>>> processes.
>>>>>>>>>>
>>>>>>>>>> Long story short, unless there have been recent changes
>>> to the
>>>>>>>>> Terms of
>>>>>>>>>> Service that I am unaware of, or if there are relevant
>>>>> sections
>>>>>>>>> that I
>>>>>>>>>> have missed that indicate that a viewer that complies
>>> with the
>>>>>>>>> Third
>>>>>>>>>> Party Viewer Policy still must be in the Directory to be
>>>>>>>>> legitimately
>>>>>>>>>> used, I would request that you provide me with them.
>>>>>>>>>>
>>>>>>>>>> What this means is every single BETA tester for every
>>> client
>>>>> on
>>>>>>>>>> the
>>>>>>>>>> TPVD is at risk of losing their accounts because that
>>> compiled
>>>>>>>>> version
>>>>>>>>>> of that client is not listed on the TPVD. Each and every
>>>>> Developer
>>>>>>>>> who
>>>>>>>>>> has worked so hard to help Linden Lab build their Client
>>> into
>>>>> what
>>>>>>>>> it is
>>>>>>>>>> is at risk of losing their accounts because each time
>>> they
>>>>>>>>> recompile the
>>>>>>>>>> source it isn't listed in the TPVD and is now considered
>>> a
>>>>>>>>> Violation of
>>>>>>>>>> some hidden TOS clause.
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> I am posting this to this forum because I wanted to get
>>> feed
>>>>> back
>>>>>>>>> from
>>>>>>>>>> the community. As I myself and a developer who has
>>> contributed
>>>>>>>>> patches
>>>>>>>>>> to various TPVD Clients and am now finding myself
>>> cautious to
>>>>> even
>>>>>>>>> use
>>>>>>>>>> these clients source codes to help them. I would like
>>>>>>>>>> clarification
>>>>>>>>> from
>>>>>>>>>> Linden Lab as well as other Developers on this new
>>> banning
>>>>> policy
>>>>>>>>> that
>>>>>>>>>> is requiring every compiled client that connects to
>>> second
>>>>> life to
>>>>>>>>> be
>>>>>>>>>> listed in the TPVD.
>>>>>>>>>> _______________________________________________
>>>>>>>>>> Policies and (un)subscribe information available here:
>>>>>>>>>> http://wiki.secondlife.com/wiki/OpenSource-Dev [14]
>>>>>>>>>> Please read the policies before posting to keep
>>> unmoderated
>>>>>>>>>> posting
>>>>>>>>> privileges
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Links:
>>>>>>>>> ------
>>>>>>>>> [1] http://secondlife.com/corporate/tpv.php [15]
>>>>>>>> _______________________________________________
>>>>>>>> Policies and (un)subscribe information available here:
>>>>>>>> http://wiki.secondlife.com/wiki/OpenSource-Dev [16]
>>>>>>>> Please read the policies before posting to keep
>>> unmoderated
>>>>> posting
>>>>>>>> privileges
>>>>>>>>
>>>>>> _______________________________________________
>>>>>> Policies and (un)subscribe information available here:
>>>>>> http://wiki.secondlife.com/wiki/OpenSource-Dev [17]
>>>>>> Please read the policies before posting to keep unmoderated
>>> posting
>>>>>> privileges
>>>>>>
>>>>>> _______________________________________________
>>>>>> Policies and (un)subscribe information available here:
>>>>>> http://wiki.secondlife.com/wiki/OpenSource-Dev [18]
>>>>>> Please read the policies before posting to keep unmoderated
>>> posting
>>>>> privileges
>>>> _______________________________________________
>>>> Policies and (un)subscribe information available here:
>>>> http://wiki.secondlife.com/wiki/OpenSource-Dev [19]
>>>> Please read the policies before posting to keep unmoderated
>>> posting privileges
>>>
>>> _______________________________________________
>>> Policies and (un)subscribe information available here:
>>> http://wiki.secondlife.com/wiki/OpenSource-Dev [20]
>>> Please read the policies before posting to keep unmoderated
>>> posting privileges
>> --
>> Brian McGroarty | Linden Lab
>> Sent from my Newton MP2100 via acoustic coupler
>>
>>
>> Links:
>> ------
>> [1] mailto:mala...@tamzap.com
>> [2] mailto:opensource-dev@lists.secondlife.com
>> [3] mailto:jess...@trinityenterprises.ca
>> [4] mailto:opensource-dev@lists.secondlife.com
>> [5] mailto:opensource-dev-boun...@lists.secondlife.com
>> [6] mailto:opensource-dev-boun...@lists.secondlife.com
>> [7] mailto:mala...@tamzap.com
>> [8] mailto:opensource-dev@lists.secondlife.com
>> [9] mailto:mala...@tamzap.com
>> [10] http://secondlife.com/corporate/tpv.php
>> [11] http://wiki.secondlife.com/wiki/Third_Party_Viewer_Directory
>> [12] mailto:mala...@tamzap.com
>> [13] mailto:opensource-dev@lists.secondlife.com
>> [14] http://wiki.secondlife.com/wiki/OpenSource-Dev
>> [15] http://secondlife.com/corporate/tpv.php
>> [16] http://wiki.secondlife.com/wiki/OpenSource-Dev
>> [17] http://wiki.secondlife.com/wiki/OpenSource-Dev
>> [18] http://wiki.secondlife.com/wiki/OpenSource-Dev
>> [19] http://wiki.secondlife.com/wiki/OpenSource-Dev
>> [20] http://wiki.secondlife.com/wiki/OpenSource-Dev
>> [21] mailto:angel_of_crim...@hotmail.com
>
>
> ------------------------------
>
> Message: 2
> Date: Tue, 16 Aug 2011 15:14:35 -0400
> From: "Oz Linden (Scott Lawrence)"<o...@lindenlab.com>
> Subject: Re: [opensource-dev] Unjust Banning of residents?
> To: opensource-dev@lists.secondlife.com
> Message-ID:<4e4ac19b.2020...@lindenlab.com>
> Content-Type: text/plain; charset="iso-8859-1"
>
> On 2011-08-16 13:23, mala...@tamzap.com wrote:
>> Violation: Third Party Viewer Usage
>> You are connecting to the grid with a viewer that is not in the third
>> party viewer directory.
> That message was unfortunately not constructed well, and steps have been
> taken to make sure that misleading phrasing is not used in future messages.
>
> Let me be clear:
>
>    * There has been no change in the Policy on Third Party Viewers or the
>      Terms of Service.
>    * It is ok to connect to Second Life with any viewer that complies
>      with the Policy on Third Party Viewers, even if that viewer is not
>      in the Third Party Viewer Directory.
>
>
> I will not comment on whether or not any particular enforcement action
> was justified, and suggest that public mailing lists and forums are not
> the best place to discuss individual cases.   If you believe that your
> account was improperly affected, the process you should follow is here:
> http://bit.ly/hBIjz
>
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> ------------------------------
>
> Message: 3
> Date: Tue, 16 Aug 2011 15:19:33 -0400
> From: Erin Mallory<angel_of_crim...@hotmail.com>
> Subject: Re: [opensource-dev] Unjust Banning of residents?
> To:<o...@lindenlab.com>,<opensource-dev@lists.secondlife.com>
> Message-ID:<snt136-w2517164499dd98a594b0dec0...@phx.gbl>
> Content-Type: text/plain; charset="iso-8859-1"
>
>
> could some or all of the viewer-development builds be triggering something at 
> LL incorrectly and causing them to be seen as banned or otherwise 
> illegitimate viewers?
>
> Date: Tue, 16 Aug 2011 15:14:35 -0400
> From: o...@lindenlab.com
> To: opensource-dev@lists.secondlife.com
> Subject: Re: [opensource-dev] Unjust Banning of residents?
>
>
>
>
>
>
>
>
>      On 2011-08-16 13:23, mala...@tamzap.com wrote:
>
>        Violation: Third Party Viewer Usage
> You are connecting to the grid with a viewer that is not in the third
> party viewer directory.
>
>
>
>
>      That message was unfortunately not constructed well, and steps have
>      been taken to make sure that misleading phrasing is not used in
>      future messages.
>
>
>
>      Let me be clear:
>
>
>        There has been no change in the Policy on Third Party Viewers
>          or the Terms of Service.
>        It is ok to connect to Second Life with any viewer that
>          complies with the Policy on Third Party Viewers, even if that
>          viewer is not in the Third Party Viewer Directory.
>
>
>
>      I will not comment on whether or not any particular enforcement
>      action was justified, and suggest that public mailing lists and
>      forums are not the best place to discuss individual cases.   If you
>      believe that your account was improperly affected, the process you
>      should follow is here: http://bit.ly/hBIjz
>
>
>
>
>
>
> _______________________________________________
> Policies and (un)subscribe information available here:
> http://wiki.secondlife.com/wiki/OpenSource-Dev
> Please read the policies before posting to keep unmoderated posting 
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> ------------------------------
>
> Message: 4
> Date: Tue, 16 Aug 2011 13:17:32 -0700
> From: Yoz Grahame<y...@lindenlab.com>
> Subject: Re: [opensource-dev] OS X Lion
> To: Lee ponzu<lee.po...@gmail.com>
> Cc: Opensource_dev<opensource-dev@lists.secondlife.com>
> Message-ID:<e7b982640f624799b0fa1865a0cc5...@lindenlab.com>
> Content-Type: text/plain; charset="utf-8"
>
>   I've never seen that *myself*, and I've run a number of different viewer 
> builds since installing Lion dev preview 4.
>
> -- Yoz
>
>
> On Tuesday, August 16, 2011 at 10:56 AM, Lee ponzu wrote:
>
>> i have heard two people report that they cannot *initiate* an IM. They can 
>> receive them, but not *start* a session.
>>
>> On Mon, Aug 15, 2011 at 7:13 PM, Yoz Grahame<y...@lindenlab.com 
>> (mailto:y...@lindenlab.com)>  wrote:
>>>   Not speaking for the team here (especially because I'm not in viewer 
>>> development), just myself as a Lion user (Mid-2009 MBP, NVidia):
>>>
>>> There are only two major Lion-specific bugs that have bitten my own use so 
>>> far.
>>>
>>> One is Freaky Polygons, which was quickly eased by turning off OpenGL 
>>> vertex buffer objects (VBOs) in the Graphics->Hardware settings. There's a 
>>> fix of some kind in the pipeline.
>>> The other is a weird problem with certain web views (such as Profiles) 
>>> showing up with no CSS or JS; this turned out to be SSL cert related, and 
>>> there's a fix for this one in the pipeline too.
>>>
>>> Apart from those two bugs, the viewer Works On My Machine?. I hope it also 
>>> answers the overall question: yes, attention is being paid.
>>>
>>> -- Yoz
>>>
>>>
>>> On Monday, August 15, 2011 at 9:57 AM, Lee ponzu wrote:
>>>
>>>
>>>> How much attention is being paid to Lion?  I think the natives are 
>>>> starting to get restless.
>>>>
>>>> ponzu
>>>> _______________________________________________
>>>> Policies and (un)subscribe information available here:
>>>> http://wiki.secondlife.com/wiki/OpenSource-Dev
>>>>   Please read the policies before posting to keep unmoderated posting 
>>>> privileges
>>>
>>
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